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BMW of San Diego

San Diego, CA

2.7
460 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 460 reviews

June 12, 2021

Everything was fine and the sales specialist was really great and expert.He gave me good information and that affects my decision to lease a new vehicle from BMW More

by hesam.dsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jun 12, 2021 -

hesam.dsh responded

I am very satisfied with my new vehicle

June 12, 2021

My service advisor Jayson Valecruz always gives great service every time. I had a loaner vehicle and everything went smoothly. Anytime I’m there everyone is very helpful. More

by Beamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Velecruz
Jun 14, 2021 -

BMW of San Diego responded

When our customers are happy, so are we. Thank you for trusting your vehicle's care to us here at BMW of San Diego. We're glad to hear that Jayson and team are always helpful and provide a smooth experience.

June 12, 2021

Great service every time I take my car in. Time of service is always efficient and the facilities are great. They are always friendly and make getting a loaner car very easy too. More

by dwg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jun 14, 2021 -

BMW of San Diego responded

Thank you for commenting here on DealerRater about the consistently great service you have received at BMW of San Diego. We appreciate your mentioning the loaner cars as well.

June 11, 2021

Great service and friendly people. The rental department was quick and friendly. The service department was quick and clean. Everyone was so nice and helpful. More

by mm7ferreira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jun 13, 2021 -

BMW of San Diego responded

It is great to read such wonderful comments about your recent experience here at BMW of San Diego! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 10, 2021

Amazing service Chris was exceptional when he wrote up our BMW, Andrey took very good care of our family’s car to make sure it was safe to be in the road and addressed all the concerns we had with the utm More

by bryanbq72370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrey, Sean Weaver
Jun 13, 2021 -

BMW of San Diego responded

Hi there, Thank you kindly for your positive review. We are pleased you such a helpful and professional experience with our service team here at BMW of San Diego. We are looking forward to your next visit with us for any of your future automotive needs.

June 10, 2021

The dealership service and support was excellent. We enjoyed the shopping experience. The dealership has a friendly staff in a wide selection of vehicles. We look forward to shopping with BMW San Diego More

by truedxjerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Barnes, Sean Weaver
Jun 12, 2021 -

BMW of San Diego responded

Thanks for the great feedback! We're so glad to learn you had a great service experience and we know the future will yield equally great results.

June 08, 2021

Chris levy great as my service advisor. He stayed on top of my service repair and kept in touch with me. Anna was great as the manager More

by Julsaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris levy
Jun 10, 2021 -

BMW of San Diego responded

Thank you for giving BMW of San Diego five stars! We're happy to hear that Chris and Anna did a great job staying in touch with you and getting the needed repair completed. Thank you for your business.

June 07, 2021

Matt Arsoni is the consummation proffesional. He was, and I cannot say this enough, the most patient person I've ever dealt with. Kind, courteous and most of all, a true gentleman. I would recommend this per More

by ejsvasculart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Arsoni
Jun 07, 2021 -

BMW of San Diego responded

Hi there, thanks for the wonderful review for our team at BMW of San Diego! We're delighted to know you received excellent service. We hope to work with you again in the future.

June 04, 2021

Mathew was awesome! Very happy with entire experience. I am a return customer and love BMW of San Diego sales experience and the entire staff. More

by lovelucylj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew, Sean Weaver
Jun 05, 2021 -

BMW of San Diego responded

Lucy, thank you for the great review! We are happy to know that you had a positive experience with Sean and Mathew, and if there is anything else we can do for you, please let us know at BMW of San Diego.

June 04, 2021

Arturo provides excellent service. He always has a positive attitude and good honest straightforward information. He consistently goes out of his was to make sure we understand what service is needed. More

by Bk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Esquivel
Jun 05, 2021 -

BMW of San Diego responded

We love hearing this! Thank you for sharing the wonderful experience you had at our Service Department. If you have any further questions, don't hesitate to reach out to us at BMW of San Diego.

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