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BMW of San Diego

San Diego, CA

2.8
460 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 460 reviews

June 09, 2009

First of all, I would bet 100 bucks half the positive comments about particular sales people are the "actual" sales people. First of all, the BMW sales men said the chrome wheels were "factory new" in fa More

by barry911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
March 03, 2009

Mark Marques was extremely rude and uninterested in working with me as a customer. The dealer facility is very nice but the lack of customer service is not even something you'd expect in a Kia dealer. More

by connergobel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Marques
June 18, 2008

Our family has purchased a few BMWs from Harry. It's always been a positive experience. We're even hoping to get a new 1-Series from him soon!! Service has always been great, as well! They get my car More

by bmwlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
August 29, 2007

I leased a 2006 BMW 325i last year. After 4 months, the airbag light went off so I brought the car back to the dealership to have it fixed. It took 2 days not including Saturday and Sunday for them to fix More

by steve_sd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Lawn
August 13, 2007

Bought the car in May 2007 it's been back to the service 3 times now for the same problem. I was refused service the last time because the time I was able to come in wasn't convenient for them "no loaner ca More

by victoria143
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
bradford lawn
March 24, 2007

Bought a pre-owned 2001 325i. A year later, I was rotating my tires and checked spare in trunk for first time since purchase. It turned out the spare alloy rim was bent and spare tire was swollen. I More

by Par Drive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Valente Villalobos
July 08, 2006

Absolutely the most on the ball dealship in SoCal to get your BMW serviced. From appt making to checking the car in and get the loaner, this place is a well greased machine. Absolutely fabulous SA and w More

by ChuckYang
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
December 27, 2005

Alright, I know that BMW of SD has been slammed a lot here and in other websites, but my most current experience with them was pleasant. I took my 2005 545i in for service 12/13/05. They fixed everything More

by jiio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Davis
April 21, 2005

These guys are the worst in San Diego in terms of Sales and Service. They try everything they can to suck every penny out of the customers. Everything is over priced from cars to service to parts. They More

by joyrider2k
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
March 17, 2004

Service is a disaster; take your car elsewhere and save yourself time, grief, aggravation and money. Pathetic service is not in line with their rates of $90/hr and $320 for oil changes. They don't follo More

by bmwowner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
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