BMW of San Diego

My husband and I went to BMW of San Diego after visiting several other car dealerships. We were very indecisive on whether we wanted new or used, suv or sedan, or even if we wanted a BMW. Daniel Brummett several other car dealerships. We were very indecisive on whether we wanted new or used, suv or sedan, or even if we wanted a BMW. Daniel Brummett helped us every step of the way. First, the dealership had a great selection! Daniel was very patient with us, showing us almost every car on the lot. Second, he was VERY knowledgable of every detail of every car there. Once we narrowed down our selection, he even took the extra step of comparing the breakdown of cost between the two vehicles. After we purchased the vehicle, Daniel showed us the same friendliness when we came back into the dealership. Thank you Daniel for making our car buying experience very pleasant! More

This is the third BMW that I have purchased from these sales folks. Honest, friendly service at a good and fair price. No pressure, and they worked with me to be sure that I got every available BMW ince sales folks. Honest, friendly service at a good and fair price. No pressure, and they worked with me to be sure that I got every available BMW incentive to insure the best lease terms. More

Great service! Took my car in for its first service Great service! Took my car in for its first service and was in and out in less than 2 hours! My service advisor, Laura, kept me posted the whole ti Great service! Took my car in for its first service and was in and out in less than 2 hours! My service advisor, Laura, kept me posted the whole time. They have a great waiting area upstairs with good coffe and munchies! And don't forget the wifi and tv. Will definately be back for my next service! Thank you! More

I had my tires replaced here a few days ago it cost me $2000. Noticed this morning a bulge coming out of the side of one of the tires. I just took it back to the dealership and they told me to go to a dis $2000. Noticed this morning a bulge coming out of the side of one of the tires. I just took it back to the dealership and they told me to go to a discount tire co to have it fixed/replaced and refused to fix or replace the faulty tire they put on my car. The women who spoke to me was rude and told me "that's just how we do things here". NEVER BUY ANYTHING FROM THESE PEOPLE THEY ARE SCAMMERS... THE TYPE OF USED CARE SALESMEN THAT PUT A 40% PRICE HIKE ON THE CAR TO NEGOTIATE YOU DOWN!!! After talking to the discount tire people they said it would have taken the bmw dealership 1 phone call to have the warranty covered by the tire company. More

this dealership has the worst ever loaner car department and it isn't so much because of the snags sometimes when they run out of cars, no. it's the way it is managed by somebody who would remind one of a s and it isn't so much because of the snags sometimes when they run out of cars, no. it's the way it is managed by somebody who would remind one of a short order cook, constantly barking orders like she owned the place. well her staff sit there in that loaner counter talking about two things, one is how they think she is so fake and two, their lives and boyfriends, while us customers have to hear all this. this trying hard to be manager name is kim bayered and after asking around i found out she was the general manager's "assistant". wow, that makes her head honcho i guess. i'm glad i've turned in my lease because it really wasn't a pleasant experience at all having to deal with this unprofessionalism first thing in the morning. i hope this gets to roger penske. his current management there in this dealership is terrible! oh one other thing, on the google reviews, there's this one "fan" of this dealership whose name is cards fan or something. well, that this kim bayared. i know because once when i was waiting for a loaner all she did was talk about the cardinals and true enough her own personal car came up and bingo, her plates were all about these cardinals. she stoops so low. reflection of the top? More

TERRY ZITO WAS GREAT AND HELPFUL. HE IS ALWAYS SO UNDERSTANDING AND ALWAYS MAKES SURE TO EXPLAIN EVERYTHING ABOUT MY CAR IN GREAT DETAIL. AS A SINGLE WOMAN I APPRECIATE HIS HONESTY AND KINDNESS.HE K UNDERSTANDING AND ALWAYS MAKES SURE TO EXPLAIN EVERYTHING ABOUT MY CAR IN GREAT DETAIL. AS A SINGLE WOMAN I APPRECIATE HIS HONESTY AND KINDNESS.HE KEPT ME UPDATED DAILY AND EXPLAINED WHY CERTAIN THINGS WERE NOT COVERED UNDER MY EXTENDED MAINTENANCE PLAN. I WILL ALWAYS CONTINUE TO GO TO TERRY AND PLAN TO PURCHASE MY NEW VEHICLE FROM THEM BY THE END OF THIS YEAR. More

I JUST LEASED MY FIRST BMW EVER...HAVE ALWAYS PURCHASED BEFORE. I WAS REFERRED TO MARC D. BY A FRIEND OF MINE AND HE DID NOT DISAPPOINT. HE MADE THE WHOLE EXPERIENCE EASY. HE WAS PROFESSIONAL, COURTEOUS AN BEFORE. I WAS REFERRED TO MARC D. BY A FRIEND OF MINE AND HE DID NOT DISAPPOINT. HE MADE THE WHOLE EXPERIENCE EASY. HE WAS PROFESSIONAL, COURTEOUS AND RESPECTFUL OF MY TIME. FINANCE DID A GREAT JOB TOO! I WOULD DEFINITELY RECOMMEND BMW OF SD TO ANYONE INTERESTED IN BUYING A BMW. More

So far the sales experience was great from receptionist to sales all the way up to financing. Mario even took all of my stuff from my trade in car and transfered it to the new car. He even offered to detai to sales all the way up to financing. Mario even took all of my stuff from my trade in car and transfered it to the new car. He even offered to detail the newly purchased car for a detailing on the weekend when there was no rain. The sales process was the same as always where you still need to negotiate. I thought that the sales experience was great compared to San Diego Volvo (although, the sales guy here was friendly and systematic, the financing was disorganized, see my review on San Diego Volvo). This is what I would expect from buying a car with an added value "above and beyond" CSR buying experience. More

I just hope SALES people like BRIAN would be consistent with PRICE on extra options when I bought my car. It seems like BRIAN and FINANCIAL DEPT, don't see each other eye to eye....THIS TELLS SOMETHING ABO with PRICE on extra options when I bought my car. It seems like BRIAN and FINANCIAL DEPT, don't see each other eye to eye....THIS TELLS SOMETHING ABOUT THEIR CREDIBILITY....I bought my car here because I researched a lot of dealership and they have the CAR that I like with several OPTIONS and it is under CPO. I just hope it was pleasant buying experience. More

Went in to buy a specific car and requested a 09 328 sedan. Mark tried to upsale me to a 09 335 coupe. I said if you can make the price comparable to that of the 328 sedan, then I might consider it. Of sedan. Mark tried to upsale me to a 09 335 coupe. I said if you can make the price comparable to that of the 328 sedan, then I might consider it. Of course the do the whole dog and pony show "let me go run the numbers with my manager"... He comes back wanting something way over my price range. I laughed at him and said "I can't believe you guys are hurting for business - I've checked the news reports for the past 11 months for BMW national sales and you're sales are under 25% average month over month, and you continue to act this way." He did not like that comment. I also told him I asked for a specific car and he didn't acknowledge my initial request. I went as far as contacting BMW corporate and yet have to hear back from them. For a company that promotes such esteem, they sure don't act like it. I would think this is a buyers market when it comes to automobiles... no wonder dealerships are going under. More