BMW of San Diego

There customer service is wonderful! So attentive. They kept me up-to-date on my cars progress. It is so nice to have a loaner car. Makes it so easy to have service. Thank You kept me up-to-date on my cars progress. It is so nice to have a loaner car. Makes it so easy to have service. Thank You More

I was in a rush and every step of dropping off and picking up my BMW was done swiftly and with asmile. picking up my BMW was done swiftly and with asmile. More

All the staff were friendly and attentive. The dealership has done an excellent job of structuring the process for taking one's vehicle in for servicing, making it about as quick and efficient as possible fo has done an excellent job of structuring the process for taking one's vehicle in for servicing, making it about as quick and efficient as possible for such a large operation. Sam Ketenjian, my (new) service advisor is efficient and professional and easy to work with. Mia at the loaner desk was also a pleasure to work with. More

My experience there was great! as soon as I got there i got received with a welcoming energy. The whole process of buying my car there was fast and easy. For every question I had, Matt had answered all of got received with a welcoming energy. The whole process of buying my car there was fast and easy. For every question I had, Matt had answered all of them with great explanation. More

Great service and amazing job with Customer service. Highly recommend Highly recommend More

Excellent customer service. My 2017 BMW 330e had a charger issue. CPO warranty didn’t cover it but they gave a new charger for free charger issue. CPO warranty didn’t cover it but they gave a new charger for free More

This will be the 5th vehicle I obtained through this dealership- 2 or 3 prior to Penske taking over/ Jason Balelo has worked with me over the years/ he is knowledgeable, friendly, courteous and always a dealership- 2 or 3 prior to Penske taking over/ Jason Balelo has worked with me over the years/ he is knowledgeable, friendly, courteous and always a consummate professional- he’s the best along with Jovanni Martinez- together they make a dynamite team. I have referred friends to Jason and will continue to do so- I am extremely satisfied with my purchase. More

I would recommend BMW. The dealer who help me was very patients to explain the details. patients to explain the details. More

Brad (Lawn) handled my service request for installation of a carbon fiber rear deck spoiler! He also advised me of the need to have the body shop and collision center do the work due to the original spoile of a carbon fiber rear deck spoiler! He also advised me of the need to have the body shop and collision center do the work due to the original spoiler removal process. Well, needless to say, the spoiler looks perfect, and it was as though it came from the factory like that! In the end, Brad worked some magic for me, and the Collision center did the rest! More

Excellent customer service. Andrew Kim is a key member of the BMW team. Thoroughly explained what needed to be done and gave the time frame of work the BMW team. Thoroughly explained what needed to be done and gave the time frame of work More