BMW of San Diego

Our Service advisor Gary James is top notch. He goes above in ensuring that each and every visit is hassle free. Always anticipates and alleviates any questions or concerns we have and provides the bes above in ensuring that each and every visit is hassle free. Always anticipates and alleviates any questions or concerns we have and provides the best customer service consistently. We would never go anywhere else. More

Great service. Car was done when Gary James promised. Work was complete and he made recommendations for future services. Car was returned clean and sanitized. Work was complete and he made recommendations for future services. Car was returned clean and sanitized. More

The staff catered to our every need. Very professional an friendly. My wife an I couldn't be more happier an satisfied with our new BMW 530i. friendly. My wife an I couldn't be more happier an satisfied with our new BMW 530i. More

Excellent service. Service advisor explained well for all the service that requires to be done on my car. Delivery time as promised and they wash my car too. Thanks. the service that requires to be done on my car. Delivery time as promised and they wash my car too. Thanks. More

My service advisor Brad Lawn always does such a great job and giving great customer service. He advises with the problem and cost might be an always does his best to make sure it comes in at that price. and giving great customer service. He advises with the problem and cost might be an always does his best to make sure it comes in at that price. More

BRAD:the MOST outstanding ... and professional ... with heart! He is my go to ... and reason to go back ... plus team and YES, also Andrew at our BMW in San Diego is terrific 🌟 Thank You for all💫 heart! He is my go to ... and reason to go back ... plus team and YES, also Andrew at our BMW in San Diego is terrific 🌟 Thank You for all💫 More

Chris Levy in the service department is awesome. He kept me informed about my BMW and didn’t try to push any unnecessary extra work/service (which gave me peace of mind to not have to worry about “the next me informed about my BMW and didn’t try to push any unnecessary extra work/service (which gave me peace of mind to not have to worry about “the next service due”) I always ask for Chris when I need to cone in as he’s trustworthy. More

Chris is my service advisor when i brought my 2014 X3. It’s been a year since i came back at this BMW service center. i came back since this is near my workplace. A few miles far from it. However, I usual It’s been a year since i came back at this BMW service center. i came back since this is near my workplace. A few miles far from it. However, I usually bring my car for service at BMW EL CAJON. There, i feel more at home. BMW San Diego, it feels like i will always get an extra service that i dont need it. That’s what i heard from Chris when he called me after few hours. He told me, i need 3 new tires. I told Chris that i had changed the tires last January 2019. And, he was trying to convince and lectured me about the purpose of having new tires. I didnt follow what he wanted to happened. I feel like that very moment that he sounded very demanding on me purchasing the tires. Anyways, it ended that i didnt get the service check and cabin filter change as he explained that it is not much needed at that time of the service. When i got my car, i saw that the sevice maintenance was still on red...when i started the engine. I asked one of the technician(i didnt get his name), why the red light is on. He replied, “i dont know why. Did you just bring your car for service?” I replied, yes. He then, checked the work paper and he said, you refused the service check, that is what it is showing on your dashboard. I replied, oh ok. I didnt know thag since my service advisor didnt explain the whole process. I left the center with unsatisfied feeling since it wasnt explained the whole process and Chris was on break when i have to pay the service. I dont think, i will come back at this center for my next car service. I can recommend however, i would not give good comments since my experienced wasnt good enough with my expectation. More

Excellent service by KimberlyNice , know her job , great Excellent service by Kimberly Nice , know her job , great customer service , and great attitude Ginnie from finance was great very helpfull I wil Excellent service by Kimberly Nice , know her job , great customer service , and great attitude Ginnie from finance was great very helpfull I will sure come back to buy !!! Thank you More

Larry was professional and helpful in all ways. Thanks. Amy was also helpful with the stack of papers to sign. Thanks. Hope to return in 5 years. Amy was also helpful with the stack of papers to sign. Thanks. Hope to return in 5 years. More