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BMW of San Diego

San Diego, CA

4.4
492 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 492 reviews

July 31, 2020

Sam gave me wonderful attention. Went into the dealership due to the A\C not blowing cool air and to get the car detailed. Great job performed on both issues. More

by Jsorenson1z
Recommend Dealer
Yes
Employees Worked With
Samuel
Aug 01, 2020 -

BMW of San Diego responded

Thank you for the great review. We will be sure to thank Sam for providing you with excellent service. We look forward to working with you again.

July 30, 2020

From the moment I walked in and met my representative Brad, I was completely sold. He was the epitome of what great service should look like. Brad made me instantly sure I brought my beautiful BMW to t More

by susandhaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Lawn
July 29, 2020

I’ve had a few visits in this dealership. This is the second car purchased from there. Amazing experience both times. A few services there already on this current BMW, good experiences there. I enjoy More

by Mercedesbenzpnoy
Recommend Dealer
Yes
Employees Worked With
Gary James and Alejandra.
July 21, 2020

Very pleased. Amir Savar, the sales rep was very helpful. He handled the transaction for me in July of 2017 and was great. For that reason, I came back to him. I had kept his business card in my file. He han More

by Michael F. Armstrong
Recommend Dealer
Yes
Employees Worked With
Amir Savar
Jul 25, 2020 -

BMW of San Diego responded

Thank you for the wonderful review, Michael! We're happy to see that Amir exceeded your expectations yet again. Congratulations on your latest lease; we look forward to working with you again.

July 19, 2020

Yes but . . . My 2nd dealing with this dealership and mixed marks. My choices are here or going to dealer 30 miles away. Work done well and timely. Courtesy staff. What bothered me was what could be cla More

by Bebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Truesdale
Jul 25, 2020 -

BMW of San Diego responded

Hello, I regret to learn about your dissatisfaction with your recent service experience regarding your tires. Given the opportunity, I would like to speak with you about your experience. Please email me at wasaro@penskeautomotive.com. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

July 17, 2020

Chris Levy was a class act and i would recommend him any time.i appreciate that he was also a tech and knew the vehicle as an expert. More

by Sek13132000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Jul 25, 2020 -

BMW of San Diego responded

Thank you for your excellent review and feedback! We are glad to see that Chris earned your recommendation with his consummate service. Please come back at any time.

July 16, 2020

Jason Velacruz is the man. always provides great service. I highly recommend u go to this shop. Its clean and youre in and out quickly. More

by sdleog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Velacruz, Sean Weaver
Jul 25, 2020 -

BMW of San Diego responded

Thank you for the wonderful review! We appreciate your kind words and recommendation of Jason and will be sure to let him know. If we can be of further service, please be sure to let us know.

July 16, 2020

G r e a t service; great location!!! Our car was on time and they explained everything about the repairs were made on the car. Am More

by JAVIER
Recommend Dealer
Yes
Employees Worked With
Gary James, Sean Weaver
Jul 25, 2020 -

BMW of San Diego responded

Thank you, Javier! We appreciate your kind words and are glad to see that you were taken care of in a timely manner. Please come back at any time.

July 16, 2020

Brought my car here because it didn’t pass the smog and they did check it and fixed. It passed the smog now. Thank you More

by federico guba
Recommend Dealer
Yes
Employees Worked With
Samuel
Jul 25, 2020 -

BMW of San Diego responded

You're so welcome, Federico! We're happy we could fix the issue to get your car to pass. Please bring it back anytime if it needs anything.

July 15, 2020

Gary James was my rep.and was very easy to talk to and very knowledgeable. Vehicle was completed on time, clean and satisfactory. Great work More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary James, Sean Weaver
Jul 25, 2020 -

BMW of San Diego responded

Thank you for your kind words regarding Gary and his service, Michael! If we can do anything else for you or your vehicle, don't hesitate to let us know.

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