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BMW of San Diego

San Diego, CA

2.7
460 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 460 reviews

June 26, 2020

Great emergency warranty service on my 2018 X3. From out of town -Scottsdale. Fixed with no appointment in less than a day. Provided loaner. Really Outstanding! More

by Sheldon
Recommend Dealer
Yes
Employees Worked With
Caroline Cook, Sean Weaver
June 26, 2020

Samuel from service was nice. Gets you in and out in a timely matter. I had other car issues and forgot to tell him but he had it looked at and it is all working great now More

by T Lugo
Recommend Dealer
Yes
Employees Worked With
Samuel Ketenjian
June 25, 2020

Best deal in town. Reasonable, respectful and not pushy nor aggressive salesmen. Good experience. Would buy there again. They keep their promises. Recommendable. Keep it up! More

by Belgodude
Recommend Dealer
Yes
Employees Worked With
Martin, Sean Weaver
June 25, 2020

Service experience was good. Car was ready on time. Timely notification. Service advisor was friendly and knowledgeable. Facility was clean and able To provide appropriate dostancing More

by Gfreedman2
Recommend Dealer
Yes
Employees Worked With
Dave, Sean Weaver
June 21, 2020

Friendly and courteous staff also very accommodating to customer needs. Scheduled oil change service for my 335. I finally had better experience than last time. More

by bmamo
Recommend Dealer
Yes
Employees Worked With
Glen, service advisor
June 16, 2020

I like this dealership as all the staff I have encountered were kind and courteous. The loaner cars were awesome. I also like them cleaning my car when I get It serviced. and I like the two of my More

by Hast
Recommend Dealer
Yes
Employees Worked With
Jayson Cruz and Dave Truesdale
June 16, 2020

If your military or vet don’t forget to ask about discounts. After a services is performed ask for the checklist if not included. The interior of the loaner car wasn’t properly cleaned or not cleaned More

by J637143
Recommend Dealer
Yes
Employees Worked With
James Gary
Jun 17, 2020 -

BMW of San Diego responded

Hello, I am concerned to learn about your dissatisfaction regarding the condition of the vehicle and your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please email me at wasaro@penskeautomotive.com. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

June 13, 2020

The service was good but this rating came primarily from The attentiveness if the service manager. His actions and response to an issue will keep me coming back. More

by gmgasper11
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jun 14, 2020 -

BMW of San Diego responded

Thank you for the excellent review. We will be sure to thank the Service Manager for providing you with attentive service. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 13, 2020

Andrew Kim was friendly, professional and helpful. He made my visit at BMW of SAn Diego very pleasant. I recommend him without reservation. Thank you! More

by Mia
Recommend Dealer
Yes
Employees Worked With
Andrew Kim, Sean Weaver
Jun 14, 2020 -

BMW of San Diego responded

Thank you for the great review, Mia. We will be sure to thank Andrew for providing you with excellent service. We look forward to working with you again.

June 12, 2020

Professional and pleasant environment and staff. Great service all around. Matched the earlier pricing as the new prices on tires came higher. Highly recommend Brad. More

by maheshshah01
Recommend Dealer
Yes
Employees Worked With
Brad, service advisor, Sean Weaver
Jun 13, 2020 -

BMW of San Diego responded

Thank you so much for taking the time to share your overall positive experience and strong recommendation for Brad. If there is anything in particular we can do to be of assistance, please do not hesitate to reach out and let our team members know. We are always happy to do all we can to ensure our customers are well taken care of.

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