Back

BMW of San Diego

San Diego, CA

2.7
460 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

Directions

By Type

Showing 460 reviews

July 29, 2020

I’ve had a few visits in this dealership. This is the second car purchased from there. Amazing experience both times. A few services there already on this current BMW, good experiences there. I enjoy More

by Mercedesbenzpnoy
Recommend Dealer
Yes
Employees Worked With
Gary James and Alejandra.
July 21, 2020

Very pleased. Amir Savar, the sales rep was very helpful. He handled the transaction for me in July of 2017 and was great. For that reason, I came back to him. I had kept his business card in my file. He han More

by Michael F. Armstrong
Recommend Dealer
Yes
Employees Worked With
Amir Savar
Jul 24, 2020 -

BMW of San Diego responded

Thank you for the wonderful review, Michael! We're happy to see that Amir exceeded your expectations yet again. Congratulations on your latest lease; we look forward to working with you again.

July 18, 2020

Yes but . . . My 2nd dealing with this dealership and mixed marks. My choices are here or going to dealer 30 miles away. Work done well and timely. Courtesy staff. What bothered me was what could be cla More

by Bebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Truesdale
Jul 25, 2020 -

BMW of San Diego responded

Hello, I regret to learn about your dissatisfaction with your recent service experience regarding your tires. Given the opportunity, I would like to speak with you about your experience. Please email me at wasaro@penskeautomotive.com. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

July 17, 2020

Chris Levy was a class act and i would recommend him any time.i appreciate that he was also a tech and knew the vehicle as an expert. More

by Sek13132000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Jul 24, 2020 -

BMW of San Diego responded

Thank you for your excellent review and feedback! We are glad to see that Chris earned your recommendation with his consummate service. Please come back at any time.

July 16, 2020

Jason Velacruz is the man. always provides great service. I highly recommend u go to this shop. Its clean and youre in and out quickly. More

by sdleog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Velacruz, Sean Weaver
Jul 24, 2020 -

BMW of San Diego responded

Thank you for the wonderful review! We appreciate your kind words and recommendation of Jason and will be sure to let him know. If we can be of further service, please be sure to let us know.

July 16, 2020

Brought my car here because it didn’t pass the smog and they did check it and fixed. It passed the smog now. Thank you More

by federico guba
Recommend Dealer
Yes
Employees Worked With
Samuel
Jul 24, 2020 -

BMW of San Diego responded

You're so welcome, Federico! We're happy we could fix the issue to get your car to pass. Please bring it back anytime if it needs anything.

July 16, 2020

G r e a t service; great location!!! Our car was on time and they explained everything about the repairs were made on the car. Am More

by JAVIER
Recommend Dealer
Yes
Employees Worked With
Gary James, Sean Weaver
Jul 24, 2020 -

BMW of San Diego responded

Thank you, Javier! We appreciate your kind words and are glad to see that you were taken care of in a timely manner. Please come back at any time.

July 15, 2020

Gary James was my rep.and was very easy to talk to and very knowledgeable. Vehicle was completed on time, clean and satisfactory. Great work More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James, Sean Weaver
Jul 24, 2020 -

BMW of San Diego responded

Thank you for your kind words regarding Gary and his service, Michael! If we can do anything else for you or your vehicle, don't hesitate to let us know.

July 14, 2020

Our Service advisor Gary James is top notch. He goes above in ensuring that each and every visit is hassle free. Always anticipates and alleviates any questions or concerns we have and provides the bes More

by EButler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James
Jul 24, 2020 -

BMW of San Diego responded

That's wonderful to see! We love seeing that Gary's outstanding service made an impression and you are no exception. We look forward to working with you again.

July 14, 2020

Great service. Car was done when Gary James promised. Work was complete and he made recommendations for future services. Car was returned clean and sanitized. More

by Tom Insley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James
Jul 24, 2020 -

BMW of San Diego responded

Thank you for your kind words for Gary, Tom! We will be sure to let him know that you are pleased with his timely and efficient service. Your recommendation is appreciated as well; please come back at any time.

...
33
...