BMW of San Diego
San Diego, CA
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I’ve had a few visits in this dealership. This is the second car purchased from there. Amazing experience both times. A few services there already on this current BMW, good experiences there. I enjoy second car purchased from there. Amazing experience both times. A few services there already on this current BMW, good experiences there. I enjoy working with my service rep, Gary James. Also Alejandra at the loaner car desk was very helpful in finding me a particular loaner car that I wanted. She also took the time to sanitize the loaner car in front me so I feel safe in it. Picking up my serviced vehicle was very easy. I’ll be back. More
Very pleased. Amir Savar, the sales rep was very helpful. He handled the transaction for me in July of 2017 and was great. For that reason, I came back to him. I had kept his business card in my file. He han He handled the transaction for me in July of 2017 and was great. For that reason, I came back to him. I had kept his business card in my file. He handled the July 2020 lease transaction as well. Thanks. More
Yes but . . . My 2nd dealing with this dealership and mixed marks. My choices are here or going to dealer 30 miles away. Work done well and timely. Courtesy staff. What bothered me was what could be cla mixed marks. My choices are here or going to dealer 30 miles away. Work done well and timely. Courtesy staff. What bothered me was what could be classified as predatory behavior being a female. I was told that all was good but one tire was low in air, we can get you a new tire today for only $366. I asked if there was a leak or hole. No, just that it was low. Really?!? The tread wear is the same as the others so what's the issue and would you do this to a man? I will give 1 more try and then I will go to a non-Pensky BMW dealer. More
Gary James was my rep.and was very easy to talk to and very knowledgeable. Vehicle was completed on time, clean and satisfactory. Great work very knowledgeable. Vehicle was completed on time, clean and satisfactory. Great work More
Our Service advisor Gary James is top notch. He goes above in ensuring that each and every visit is hassle free. Always anticipates and alleviates any questions or concerns we have and provides the bes above in ensuring that each and every visit is hassle free. Always anticipates and alleviates any questions or concerns we have and provides the best customer service consistently. We would never go anywhere else. More
Great service. Car was done when Gary James promised. Work was complete and he made recommendations for future services. Car was returned clean and sanitized. Work was complete and he made recommendations for future services. Car was returned clean and sanitized. More