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BMW of San Diego

San Diego, CA

2.7
460 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 460 reviews

August 13, 2020

Fantastic customer service even during a pandemic! Very clean dealership and got to drive an X2 while my car was serviced. Plus a decent car wash to boot! More

by Stacy S.
Recommend Dealer
Yes
Employees Worked With
Sam Ketenjian
Aug 13, 2020 -

BMW of San Diego responded

Thank you for the five-star review! We love knowing that you received fantastic service at our dealership. Please let us know if we can be of any further assistance.

August 12, 2020

BMW OF SAN DIEGO is there for customers!! Chris Levy is an outstanding Service Writer, will recommend this dealer to anyone!!! Thank you for being so helpful with my vehicle. More

by Britney.cristine
Recommend Dealer
Yes
Employees Worked With
Chris Levy, Sean Weaver
Aug 13, 2020 -

BMW of San Diego responded

Britney, thank you for your kind review; we are happy to pass along your comments to the team! We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2020

Clean neat easy in/out. Usually relatively expensive but because of Covid we missed our service included warrantee by a month but they covered it anyway.....much appreciated! More

by Valgreen9
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 10, 2020 -

BMW of San Diego responded

Thank you for the positive feedback! We are happy to know that you had a good recent service experience with us and we will make sure to share your feedback with management. We are always here to help!

August 09, 2020

Jayson was amazing! Very courteous and took care of what I needed. Car was done as promised and great communication! Highly recommended if you need service! More

by rnmguzman8407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson ValeCruz
Aug 09, 2020 -

BMW of San Diego responded

Thank you for your kind words! We're happy Jayson could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of San Diego.

August 08, 2020

they were very professional and catering excellent experience. Caroline was my service rep went the extra mile. thank you for the wonderful experience! I definitely will refer my friends and family More

by dmicheleestrada
Recommend Dealer
Yes
Employees Worked With
Caroline Cook, Sean Weaver
Aug 08, 2020 -

BMW of San Diego responded

Glad to hear that you are consistently impressed with our service. Caroline and Sean will be excited to hear about this review. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 07, 2020

Dealership met every expectation; clean, easy to get around, amenities well above average. My service rep, Dave Truesdale, was courteous, knowledgeable and responsive. Overall, great experience. More

by gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Truesdale
Aug 08, 2020 -

BMW of San Diego responded

Hi Gary, We are very happy to have provided you with such a positive experience and to have met every expectation! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 05, 2020

Excellent customer service. Service Department Rep Sean went above and beyond to ensure everything was explained, that I received a rebate for my tires and called daily with updates until the service was c More

by amandaseaw_2000
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 05, 2020 -

BMW of San Diego responded

Thank you for the positive feedback! We are happy to know that you were provided with excellent customer service especially from Sean. We value your business and we hope to see you again soon!

August 01, 2020

Fine! I bought my X5 plugin hybrid about 4 years ago and have had it serviced there since. I am quite pleased with the service BMW SanDIego provides. ;-) More

by ldorman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAve Truesdale and, before him, Kenji Timmerman.
Aug 02, 2020 -

BMW of San Diego responded

Thank you for the great review. We are happy to know that you enjoyed the services we provided for your X5. We look forward to working with you again.

July 31, 2020

Sam gave me wonderful attention. Went into the dealership due to the A\C not blowing cool air and to get the car detailed. Great job performed on both issues. More

by Jsorenson1z
Recommend Dealer
Yes
Employees Worked With
Samuel
Aug 01, 2020 -

BMW of San Diego responded

Thank you for the great review. We will be sure to thank Sam for providing you with excellent service. We look forward to working with you again.

July 30, 2020

From the moment I walked in and met my representative Brad, I was completely sold. He was the epitome of what great service should look like. Brad made me instantly sure I brought my beautiful BMW to t More

by susandhaas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradford Lawn
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