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BMW of San Diego

San Diego, CA

2.7
460 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 460 reviews

August 28, 2020

Professional & Friendly Service. Professional & Friendly Service. Professional & Friendly Service. Professional & Friendly Service. Professional & Friendly Service. Professional & Friendly Service. Should More

by Melmcrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PM Advisor: Jayson Valecruz, Sean Weaver
August 28, 2020

First class operation... employees well trained, helpful and accommodating! Ordered part for my vehicle ... will be returning upon arrival from Germany.. hopefully within 2-3 weeks More

by zskrikorian
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary James
August 27, 2020

Great customer service by Chris with excellent maintenance recommendations. I also always appreciate the complimentary loaner vehicles when I need one that some of the other maintenance suppliers More

by Chris V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
August 22, 2020

Gotten much better service than I did 10 years ago. Service advisors are much more communicative. Cashiers are very good and really fast at checkout. More

by Medwards17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
August 22, 2020

Great service by the crew and Caroline Cook. Got my car earlier than expected. Lounge was clean and safe. Definitely will recommend San Diego BMW. More

by FC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook
August 18, 2020

The service experience at BMW of San Diego was excellent! Most notably the Service Advisor crew of Dave Truesdale, Gary JAMES and Brad Lawn were extremely helpful More

by pspring9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Truesdale, Gary James and Brad Lawn
August 18, 2020

The service rep was nice and knowledgeable. But car returned unwashed and greasy hand prints all over the exterior. I have to spent $20 at car wash to clean it. More

by levyqle
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 19, 2020 -

BMW of San Diego responded

Hello, We value your feedback, and I would appreciate the opportunity to speak with you about your experience. Please email me at wasaro@penskeautomotive.com. Thank you, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

August 15, 2020

My first time at BMW Kearny Mesa and it was a GREAT surprise: competence, knowledge and punctuality. Plus friendly and courteous stuff! I DEFINITELY recommend it! More

by Heloisa Tucker
Recommend Dealer
Yes
Employees Worked With
Mr Brad, Sean Weaver
August 14, 2020

Kevin is always amazing! He’s very thorough, checks all areas that may need work. He keeps you updated on the status of your car. Very professional and always ice and considerate! More

by racy522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenji Timerman
August 14, 2020

Friendly service , extremely clean, great social distancing practices, and a yummy cappuccino , sqeaky clean loaner car! What’s not to like? Thank you very much! More

by Rikster
Recommend Dealer
Yes
Employees Worked With
David , Sean Weaver
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