BMW of San Diego
San Diego, CA
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Gary did s very good jon. He checked me in quickly and made sure I had everything I needed done. I got a clean nice loaner car st no additional cost. Service was done quickly and my car was sparkling clea made sure I had everything I needed done. I got a clean nice loaner car st no additional cost. Service was done quickly and my car was sparkling clean when I picked it up. More
Chadi is definitely one of the most friendliest and helpful BMW client advisors in the dealer. Definitely, a five-star car buying experience if it weren't for the manager Ash who was arrogant and didn' helpful BMW client advisors in the dealer. Definitely, a five-star car buying experience if it weren't for the manager Ash who was arrogant and didn't even engage in any negotiations at all. Which is fine but then proceeded to accuse us of recording him and suddenly acting up and leaving abruptly. Did not even proceed to apologize even after we purchased the car. Not what you would call customer service. On the other hand, I highly recommend finding Chadi if your interested in any BMW models. He even went above and beyond his manager and apologized to us even though it wasn't his fault. More
Everyone was very friendly. Answered all my questions. Sales person (Trevor Conner) was very knowledgeable and helpful. We plan on leasing a second car at this Dealer very soon. Sales person (Trevor Conner) was very knowledgeable and helpful. We plan on leasing a second car at this Dealer very soon. More
Our customer service rep, Andrew Kim, continues to provide us excellent car servicing: responsive, easy to make appts, thorough assesment, quick accurate service, easy payment provide us excellent car servicing: responsive, easy to make appts, thorough assesment, quick accurate service, easy payment More
Great customer experience at the dealership. The saleswoman was very helpful in explaining my options and made it feel comfortable. I would recommend this dealership . saleswoman was very helpful in explaining my options and made it feel comfortable. I would recommend this dealership . More
They are easy to work with and great customer service. They are fast and excellent in response time. One of the best I’ve worked with so far. Thank you BMW of San Diego! They are fast and excellent in response time. One of the best I’ve worked with so far. Thank you BMW of San Diego! More
Wouldn’t have given all the stars but my first service appointment (less than 3 months in) really could have been a lot better. My car was with you for 6 days, wasn’t even looked at until the end of the 3 appointment (less than 3 months in) really could have been a lot better. My car was with you for 6 days, wasn’t even looked at until the end of the 3rd day. Some problems attributed to use of a second key even though i was very clear that i had not used the spare key. More
If you want supreme service this is the place to service your BMW. Michael took care of my repair which was covered under warranty and also provided me a loaner vehicle while my car was serviced. Malcolm wa your BMW. Michael took care of my repair which was covered under warranty and also provided me a loaner vehicle while my car was serviced. Malcolm was super friendly and attentive in making sure my own car was returned to me and that my experience had gone well. I appreciate that they also cleaned the exterior and vacuumed the interior of my car when returning it to me. Thanks Guys! More