Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of San Diego
San Diego, CA
498 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 498 reviews
November 03, 2020
I had a great experience at BMW OF SD and would recommend them to everyone. They were friendly, prompt and very thorough. The price was also comparable. them to everyone. They were friendly, prompt and very thorough. The price was also comparable. More
by Afsanehkb63
Employees Worked With
Brad, Sean Weaver
November 02, 2020
Your personal adviser, Chris Levy, was very helpful and personable. I appreciated his help and recommendations for my 2016 BMW. I was very pleased with the services performed and the care taken with the ca personable. I appreciated his help and recommendations for my 2016 BMW. I was very pleased with the services performed and the care taken with the car. See you again soon!! Vince Marchetti. More
by vincemarchetti
Employees Worked With
Sean Weaver
November 01, 2020
The experience at BMW San Diego was top notch! I could not be happier with the experience from start to finish. Great staff great dealership, Thank you Jeff Vedenoff for the wonderful customer service in not be happier with the experience from start to finish. Great staff great dealership, Thank you Jeff Vedenoff for the wonderful customer service in getting me the car I wanted the way I wanted it! More
by MaxArmah
Employees Worked With
Jeff Vedenoff, Sean Weaver
October 31, 2020
Arturo had great customer service. He introduced himself to me with a smile. He listens to my concerns about my vehicle and accordate and kept me inform of the status of my car. to me with a smile. He listens to my concerns about my vehicle and accordate and kept me inform of the status of my car. More
by Myme1959
Employees Worked With
Arturo Esquivel, Sean Weaver
October 29, 2020
They made me a quick, convenient appointment. My service representative, Chris, was excellent to work with. He got my rental car paid for and communication through the process was great. Everything went smo representative, Chris, was excellent to work with. He got my rental car paid for and communication through the process was great. Everything went smooth and fast. More
by asalter1
Employees Worked With
Chris my service rep, Sean Weaver
October 24, 2020
Awesome service. Thanks to my advisor Andrew Kim who was very knowledgeable. Definitely be back here. Appreciate all the things you guys do despite of the pandemic. very knowledgeable. Definitely be back here. Appreciate all the things you guys do despite of the pandemic. More
by Danicasurdilla
Employees Worked With
Andrew Kim
October 23, 2020
This was one of the worst dealerships that I have dealt with when trying to obtain a lease quote on a new BMW. Ryan Littlefield replied to my online inquiry for a lease quote on a particular vehicle they with when trying to obtain a lease quote on a new BMW. Ryan Littlefield replied to my online inquiry for a lease quote on a particular vehicle they had. Ryan's offer was nothing short of an insult. When I called him out on it, he miraculously adjusted the amount to a lower, yet still overinflated quote. He then tried the "name your own price" scheme that's more suitable at a Toyota dealership than it is at BMW. After I replied, he never sent a response. The GM of the dealership, Tracy Moorman , was made aware of this by me, and he advised that someone from management would follow up with me. Stephen Kang, the sales manager sent me one email with absurd terms again. Once I responded to him, he never made an effort to continue the conversation. After all this, my spouse sent Mr. Kang an email, which also went unanswered. The final straw was when I sent a direct email to the general manager again, where I emplaned in great detail what transpired with his so-called management staff, and how they basically blew me off. To this day, 3 days later, the general manager has yet to respond to my email. Bottom line: BMW of San Diego does not want your business. More
by joey2006
Employees Worked With
Tracy Moorman, Stephen Kang, Ryan Littlefield
October 23, 2020
Andrew Kim, was very professional and helpful. He didn’t find anything wrong with my car, although the prompt light is still on. Andrew offered his services should I find something in the future. I went to find anything wrong with my car, although the prompt light is still on. Andrew offered his services should I find something in the future. I went to pick up my car and got a bit disappointed cause my car was not washed as requested.. Andrew apologized for it. More
by noeldangeles
Employees Worked With
Sean Weaver
October 22, 2020
Super efficient , excellent service, professional service advisor and great service overall, good follow ups, keeping updates of recommendations, high tech, adoptable to current business settings for safety, advisor and great service overall, good follow ups, keeping updates of recommendations, high tech, adoptable to current business settings for safety, convenient and healthy measures and environment pratices. More
by Sylexs10
Employees Worked With
Chris Levy, Sean Weaver
