BMW of San Diego

Andrew Kim was our service advisor. We took our X1 in for a air bag recall and our M235i in for routine maintenance on back to back days. He was excellent to work with and we would recommend home highly for a air bag recall and our M235i in for routine maintenance on back to back days. He was excellent to work with and we would recommend home highly. More

My advisor Gary James takes great care to make sure that everything goes smoothly with fixing my car. We have worked together over 14 years and I give him my highest rating. His attention to detail and his everything goes smoothly with fixing my car. We have worked together over 14 years and I give him my highest rating. His attention to detail and his knowledge of the car give me great confidence in BMW as a car and as a company. Five Stars! Simply the Best! More

Whenever I go in for service, I always ask for Kenji as my service agent! Kenji is very honest and friendly! Thanks Kenji ! Arden Reilly my service agent! Kenji is very honest and friendly! Thanks Kenji ! Arden Reilly More

It was really all about my sales person. He was so terrific and I already preferred BMW SAN DIEGO but working with him made it all that much better 10 stars to him. terrific and I already preferred BMW SAN DIEGO but working with him made it all that much better 10 stars to him. More

I had Chris L. In the beginning and was a pleasure. He listened to my concerns and arranged the proper service. Art at the pick up had the best customer service I have had from a ‘luxury brand’ in a long listened to my concerns and arranged the proper service. Art at the pick up had the best customer service I have had from a ‘luxury brand’ in a long time. He showed me all the car’s functions and how to go from Automatic to Manual. Now I actually know what the service signs actually mean as I guess I don’t have an obvious oil change light. Also enjoyed the lounge upstairs to work while I waited. Was overall a really good experience. More

Everyone was helpful and easy to work with. Car was done quicker than expected which was nice. I will definitely be back for any other issues or maintenance that needs to be done. quicker than expected which was nice. I will definitely be back for any other issues or maintenance that needs to be done. More

My service advisor was not the most friendly. When he Hollered my name in the lobby, I walked up to him and he didn’t even say hello or how are you, nor did he even introduce himself to me. He just start Hollered my name in the lobby, I walked up to him and he didn’t even say hello or how are you, nor did he even introduce himself to me. He just started walking back to his area as I followed. Unfortunately I didn’t get his name. More

The capability to schedule a service within the same week was great. Didnt have to wait a month out for an appointment and the time it took for the service to be completed was almost exactly the estimate giv was great. Didnt have to wait a month out for an appointment and the time it took for the service to be completed was almost exactly the estimate given on the phone. More