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BMW of San Diego

San Diego, CA

Overview
Reviews
2.7
460 Reviews
Call Dealership (858) 560-5050
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5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 460 reviews

December 18, 2020

Excellent service, professional, and took a couple hours. Marcelino was organized, communicated well and was able to set a car rental in advance. It was easy visit. Compared to a different dealer this place More

by Smithsusanam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino
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Dec 19, 2020 -

BMW of San Diego responded

We understand that with all the COVID-19 concern, buying a car during this time can certainly be stressful. Our team is here to lift the extra weight off your shoulders, and we couldn't be happier to learn Marcelino helped deliver a smooth experience for you. We can't thank you enough for trusting us to help you find the perfect fit. Have a wonderful day!

December 16, 2020

Very clean dealership and the staff is very professional. Good selection of vehicles. Went in to buy an X5 and ended up with two vehicles. More

by Smiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Barnes
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Dec 17, 2020 -

BMW of San Diego responded

Hi there, thanks for the kind words! Congratulations on your new vehicles! We truly appreciate your business and hope to see you again!

December 12, 2020

Straight forward deal, Charles Webb is very friendly and a good adviser he’s so convincing, its our second car in this bmw san diego. More

by BMN X5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Webb, Sean Weaver
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Dec 13, 2020 -

BMW of San Diego responded

Thank you for the kind review! Charles was happy to help you find your perfect ride. Come back to see us here at BMW of San Diego!

December 12, 2020

Exceptional in every way highly recommend from the loaner car program to the sales staff always on point to your needs never a rush or feel like your rushed More

by Dan.zamora77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James
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Dec 13, 2020 -

BMW of San Diego responded

Thank you for the five-star review! We are delighted to know that you received exceptional service with us. Please let us know if we can be of any further assistance and we look forward to seeing you again here at BMW of San Diego.

December 10, 2020

my service rep is awesome - always helpful and guides me in right direction. She was very informative and helped me find best resolution for my service needs More

by EStew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook, Sean Weaver
Report | Print
Dec 11, 2020 -

BMW of San Diego responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department and to know that our team was helpful. We hope that you will continue to visit us!

December 09, 2020

Prompt and efficient service department..Also I returned Prompt and efficient service department.. Also I returned a leased vehicle.The person helping me at the front reception desk was excellent and very h More

by Dnunnari729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist/Lease return
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Dec 10, 2020 -

BMW of San Diego responded

Thank you for taking the time to share your excellent service experience with us! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 09, 2020

Brad Lawn is the best service person I have Brad Lawn is the best service person I have experienced. He is a no nonsense businessman and gives an honest and true assessment of their car. More

by carole_ekstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lawn
Report | Print
Dec 10, 2020 -

BMW of San Diego responded

Carole, your review made me smile. We love hearing that our employees, such as Brad, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

December 08, 2020

I appreciated the special efforts everyone performed to have a safe environment and communication during the pandemic. They were polite, responsive to my questions and completed the work in an acceptable t More

by turbinefree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
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December 05, 2020

Very pleased the way Jason Valecruz the service adviser handled the whole process. From keeping me informed the moment the car arrived to making sure that every issue on my car was fixed. Also 5-⭐️⭐️⭐️⭐️⭐️ More

by selvyn4you
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Valecruz, Sean Weaver
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Dec 05, 2020 -

BMW of San Diego responded

Thank you for the great review. We will be sure to thank Jason and Pedro for providing you with excellent service. We look forward to working with you again.

December 05, 2020

Rapid service with thorough explanation of repairs. Clean environment. Good replacement car. Friendly, polite with clear expectations of cost and wait time. Very satisfied. K More

by Belgodude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Dec 06, 2020 -

BMW of San Diego responded

Thank you for the excellent review! We are so happy to see that our team was courteous and personable! We appreciate your feedback and will be sure to share it with our team. Please come back at any time.

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