Back

BMW of San Diego

San Diego, CA

2.8
460 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

Directions

By Type

Showing 460 reviews

February 26, 2022

Deceptive sales tactics. They play games with you and under pay your car way below other BMW dealerships. If you go there for service before sales open I accidentally walked More

by Barrysd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown , Sean Weaver
Feb 26, 2022 -

BMW of San Diego responded

.

December 14, 2021

Worst experience ever in buying a supposed to be a nice car, but it is a night mare when they only said that they only inspect what they can see and were ever is inside they dont know, my car broke just af More

by Lluch
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Weaver
Dec 14, 2021 -

BMW of San Diego responded

Hi, We take all customer feedback very seriously and would like the opportunity to speak with you about your experience. Can you please send your preferred contact method to me at jbalelo@penskeautomotive.com? Thank you, Jason Balelo Preowned Sales Manager BMW of San Diego

September 21, 2021

This was my first visit and I only came in for an oil change and filter replacements. Though I bought it used, they found my vehicles records and get me squared away. The wait area was so pleasant and More

by CLDem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Sean Weaver
Sep 21, 2021 -

BMW of San Diego responded

Your review made us smile. We love hearing that our employees, such as Sean and Michael, are going above and beyond for our customers & delivering reliable service. Until we see you next again at BMW of San Diego, we will be sure to keep up our timely services and courteousness.

September 19, 2021

Chris was awesome. Definitely check him out for all your BMW needs if you’re in San Diego. Will be coming back again in the future. More

by Kstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Sean Weaver
Sep 19, 2021 -

BMW of San Diego responded

Thank you for the review! We appreciate you taking the time to share. If there’s anything else that we can do for you, just let us know!

September 18, 2021

Chris Levy was an excellent service rep for this dealership here in san diego, ca More

by wendell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Sep 19, 2021 -

BMW of San Diego responded

Hi Wendell, It is great that you found our Service Department to be excellent. Thank you for choosing BMW of San Diego and we hope to continue to assist with all of your future automotive needs.

September 17, 2021

Excellent friendly service team. Thorough, efficient and timely. Marcelino is a great service team member! More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelino, Sean Weaver
Sep 18, 2021 -

BMW of San Diego responded

We know the importance of having a great experience when purchasing or servicing your car. We're so glad that we lived up to your expectations! Thanks for your business.

September 17, 2021

They attend to and take care of every detail. Even offered a loaner car although I didn’t initially request one, and this, just for an oil change. They will always take care of you! More

by josephG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 18, 2021 -

BMW of San Diego responded

Hi Joseph, It is fantastic to know that our Service Department were able to take care of you and meet your expectations. Than you for choosing BMW of San Diego and know that we are always here for you.

September 15, 2021

Service made easy! Efficient service reps go the extra mile to make sure I’m satisfied. More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino
Sep 16, 2021 -

BMW of San Diego responded

Susan, thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department, and we hope that you will continue to visit us!

September 15, 2021

The service done included multipoint inspection but i was not talked to any result of the inspection nor mentioned any result of the inspection on the papers given to me after service. I hope all Is ok And More

by BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 16, 2021 -

BMW of San Diego responded

Hello, Thank you for sharing your review. If you would like to discuss your feedback regarding your recent visit, please feel free to reach out to me at wasaro@penskeautomotive.com. I look forward to connecting with you. Best regards, William Asaro Service Manager BMW of San Diego wasaro@penskeautomotive.com

September 15, 2021

Ashkan Kashani made everything as easy as possible, always 5 star experience with Ashkan !!! Singing and finalising whole process was like never before. Definitely would recommend this dealer as lon More

by Dr. Ali Azamov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashkan Kashani , Sean Weaver
Sep 16, 2021 -

BMW of San Diego responded

Thank you for the wonderful feedback! We are delighted to know that our Sales Team was helpful at BMW of San Diego, and we hope that you will continue to visit us!

2
...