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BMW of San Diego

San Diego, CA

Overview
Reviews
2.7
460 Reviews
Call Dealership (858) 560-5050
View Awards

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 460 reviews

January 21, 2021

Great customer service by Marcelino I’ll recommend it to my friends and family members thank you for great service and stay safe on this times More

by Elbmw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 22, 2021 -

BMW of San Diego responded

Thank you for visiting BMW of San Diego. We will be sure to thank Marcelino for providing you with excellent service. We look forward to working with you again.

January 19, 2021

Outstanding dealership who made my purchase during the pandemic convenient, easy and safe. Everything that was promised was delivered, and I love my new vehicle! More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Barnes
Report | Print
Jan 20, 2021 -

BMW of San Diego responded

Barry, thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us at BMW of San Diego and we hope that you will continue to visit us.

January 17, 2021

When a clean car is received clean the tires after the service. Don’t tell me my car is ready then 45mins later it is. More

by M2 CS DIVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 18, 2021 -

BMW of San Diego responded

Thank you for taking the time to share your excellent experience. We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 15, 2021

Great Service.Very clean and comfortable facility.They Great Service. Very clean and comfortable facility. They take you at your appointed time, listen to your concerns and keep you informed of progress. More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcello
Report | Print
Jan 16, 2021 -

BMW of San Diego responded

Thank you so much for your positive comments about BMW of San Diego! Thank you so much again for your feedback! We hope you have a great day!

January 15, 2021

Wonderful service. Friendly and knowledgeable. I like the service of having someone bring me home and pick me up. I also like the car wash. More

by solangejmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Ketenjian,Joshua Garza
Report | Print
Jan 16, 2021 -

BMW of San Diego responded

Thank you for your review! We hope to see you at BMW of San Diego again soon!

January 14, 2021

Caroline Cook was a pleasure to work with. Everyone was very nice and friendly. Thank you very much. The Lyft drivers were also very friendly. More

by Diane.disher9280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook
Report | Print
Jan 15, 2021 -

BMW of San Diego responded

Thank you so much for your sweet words, Diane! We take pleasure in hearing that our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

January 14, 2021

It is a to work with the BMW San Diego service department. The people are friendly and take the time to listen. It is an easy process to ensure my BMWs are properly serviced and maintained. More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lawn, Sean Weaver
Report | Print
Jan 14, 2021 -

BMW of San Diego responded

Troy, thank you so much for the great feedback with our team! We truly appreciate your business and hope you consider us again.

January 13, 2021

I am very happy with BMW if San Diego! Customer service is exceptional and I love my car. I definitely feel like they go above and beyond every time I go. More

by alejandraml57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 13, 2021 -

BMW of San Diego responded

Thank you so much for your great feedback for BMW of San Diego. We're super glad to know you had an exceptional customer service experience. Feel free to reach out if we can do anything else!

January 10, 2021

Caroline was extremely helpful and timely getting me in and out of the dealership. All things accomplished, including a car wash. I would definitely recommend San Diego BMW More

by R.trautwein46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook, Sean Weaver
Report | Print
Jan 11, 2021 -

BMW of San Diego responded

We are super proud to read what a great help Caroline has been. Thanks for the recommendation for BMW of San Diego. Take care!

January 10, 2021

Thank you to Chris Levy for giving 150% effort to ensure top quality service from beginning to end. His professionalism, compassion, and expertise are top-notch. I will never, ever forget how hard he worked More

by smarcel9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Report | Print
Jan 11, 2021 -

BMW of San Diego responded

Thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at BMW of San Diego! We hope you continue to choose us for all your automotive needs! Take care!

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