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BMW of San Diego

San Diego, CA

2.7
460 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 460 reviews

February 13, 2021

Brad is an excellent service advisor. He work with my Warranty company to ensure that everything was taken care of correctly the first time. Brad is excellent and staying in contact with me about the pro More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lawn
Feb 14, 2021 -

BMW of San Diego responded

Thank you for the great review! We can't wait to share your feedback with Brad and we are glad to see that his communicative service was top-notch. If BMW of San Diego can do anything else for you, please be sure to let us know.

February 13, 2021

As always, Brad (Lawn) in Service worked my appointment with ease, and had me back in my car in no time. Brad is a pleasure to work with, and his brand enthusiasm is appreciated! More

by RayC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lawn, Service Advisor.
Feb 14, 2021 -

BMW of San Diego responded

Thank you for sharing your feedback with us, Ray! We are happy to learn that Brad and the BMW of San Diego Service Department took such great care of your car. The pleasure was ours; please come back at any time.

February 12, 2021

Martin Barnes (sales adviser) and Ginnie (finance) are both amazing people I got the pleasure of working with. My car is beautiful. They made the process easy and seamless. Thank you! More

by mariamjanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Barnes , Sean Weaver
Feb 13, 2021 -

BMW of San Diego responded

Thank you for visiting BMW of San Diego. We will be sure to thank Martin and Ginnie for providing you with an amazing and pleasant car-buying experience. We look forward to working with you again.

February 12, 2021

I emailed interest, I received communication and it was a go from that point on. I was pleasantly surprised by the attentiveness and the way Christian Mariscal expedited everything to work for me. More

by minderoque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Mariscal, Sean Weaver
Feb 13, 2021 -

BMW of San Diego responded

Thank you so much for your positive comments about BMW of San Diego! Thank you so much again for your feedback! We hope you have a great day!

February 11, 2021

I always get the best service from Jayson ValeCruz! I highly recommend him as your service advisor. They always make sure my car is in tip top shape! Thank you Jayson! More

by ldgreinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson ValeCruz, Sean Weaver
Feb 12, 2021 -

BMW of San Diego responded

We appreciate your feedback! We want all our customers to feel this way when leaving BMW of San Diego! Safe travels.

February 11, 2021

Great service! Kudos to Kimberly Taake! Super smooth process, great car, and overall experience was very enjoyable. Would recommend BMW of San Diego to anyone. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Taake , Sean Weaver
Feb 12, 2021 -

BMW of San Diego responded

Thank you so much for your feedback! We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2021

Our car was acting strange not going into gear more like a failing transmission turn out it was an engine problem BMW swapped out the engine instead of band aiding the problem we were very impressed with th More

by awooten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kim, Sean Weaver
Feb 13, 2021 -

BMW of San Diego responded

Glad to hear we got you back on the road quickly! Thanks for stopping at BMW of San Diego!

February 09, 2021

Ease of setting up service appointment. Quick to get me through check in and car ready when promised I was quickly set up for a loaner car More

by mzorbas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truesdale
Feb 10, 2021 -

BMW of San Diego responded

Thank you for taking the time to share your excellent experience with David! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 09, 2021

When l had a concern about the cooling system, such as engine overheating, Ana Loredo, Service Director took care of my needs instantly. Along with his 37 year expert BMW Mechanic. I am sure my Car is in More

by baguioboy56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 11, 2021 -

BMW of San Diego responded

Thank you for taking the time to write a positive review! We are thrilled to hear you're satisfied with the high level of customer service you received with Sean and with your repairs. Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 09, 2021

Always the best service. Brad is always polite. Always on top of my issues. Love the new renovations as well. Thanks as always BMW and my Guy Brad. More

by Greyghostx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 10, 2021 -

BMW of San Diego responded

Grey, Your review made us smile. We love hearing that our employees, such as Brad, are going above and beyond for our customers & delivering reliable service. Until we see you next again at BMW of San Diego, we will be sure to keep up our timely services and courteousness.

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