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BMW of San Diego

San Diego, CA

2.7
460 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 460 reviews

March 20, 2021

Excellent service, from Charles, highly recommend BMW of San Diego (Kearny Mesa). Charles assisted us in obtaining two new leases, he answered all of our questions, was very knowledgeable, and patient with More

by Mcobian89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles , Sean Weaver
Mar 22, 2021 -

BMW of San Diego responded

Thank you for taking the time to write a positive review! We are happy to hear that Sean and Charles were able to help you find a great car and were able to make the overall experience at our dealership excellent. If you ever need help with your new ride, feel free to give us a call at BMW of San Diego!

March 20, 2021

I pulled right in & was taken care of right away. Loaner car was awesome. Everything was taken care of with good recommendations. Thank you all. More

by Donald.canteen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 22, 2021 -

BMW of San Diego responded

Hi Donald, thanks for taking the time to share your awesome service experience with Sean! We appreciate your positive feedback, and we look forward to working with you for years to come at BMW of San Diego.

March 20, 2021

I have been so pleased with the service CAROLINE Cook has provided me throughout the years. Caroline has always been clear and honest about the services needed and has never tried to up sell me on anything. More

by carmenbmw2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Cook
Mar 22, 2021 -

BMW of San Diego responded

Carmen, thank you for taking the time to share your great experience with Caroline in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you in the future at BMW of San Diego.

March 18, 2021

This was an amazing experience, from the time we walked in the door and walked and drove off the lot . every person we dealt with was very helpful, easiest transaction and the customer service was amazing More

by richd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sepehr Tafreshi, Sean Weaver
Mar 19, 2021 -

BMW of San Diego responded

Thank you for taking the time to share your experience! We're happy to hear our team here at BMW of San Diego exceeded your expectations every step of the way. We appreciate your business.

March 14, 2021

I always have the best service at BMW of San Diego. Thank you Chris Levy for always taking good care of my car. Keep up the excellent work. More

by Catchmeifyoucan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Mar 15, 2021 -

BMW of San Diego responded

Thank you for the excellent review! We will be sure to let Chris know how pleased you are with his amazing service. If BMW of San Diego can do anything else for you, please be sure to let us know.

March 12, 2021

Very good service, attentive and good job at follow up with any concern. Did the job on time, and have a nice customer waiting area More

by MM Valades
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Mar 14, 2021 -

BMW of San Diego responded

Thank you so much for letting our Service Team know that both you and your BMW were taken care of here at BMW of San Diego! It was our pleasure to deliver your maintenance in a timely manner. Until next time!

March 12, 2021

Great Service Experience at BMW of San Diego!I have been Great Service Experience at BMW of San Diego! I have been going to BMW of San Diego for the last 4 years. SAM KETENJIAN IS THE BEST SERVICE ADVISOR. More

by Elvira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAMUEL KETENJIAN , Sean Weaver
Mar 14, 2021 -

BMW of San Diego responded

Elvira, it's an honor to have received your continued patronage here at BMW of San Diego for the past four years. Our team certainly values your feedback, and couldn't be happier to know that Sam has consistently ensured that all your visits with our Service Department have been nothing short of exceptional. Until next time!

March 08, 2021

Simply the best, they fix my car that was messed up by another BMW dealership and charged me the minimum. Highly recommended to all BMW customers. More

by fixspider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lino, Sean Weaver
Mar 09, 2021 -

BMW of San Diego responded

Thank you for the positive feedback! We are happy to know that our Service Department was helpful and we hope that you will continue to visit us at BMW of San Diego!

March 04, 2021

Excellant sales force in Eddie Villaruz.Worked hard to Excellant sales force in Eddie Villaruz. Worked hard to find the right car at the right price. I will buy from them and Eddie again More

by tcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Villaruz, Sean Weaver
Mar 06, 2021 -

BMW of San Diego responded

Thank you for taking the time to share your excellent car-buying experience with Sean and Eddie! Enjoy your new ride! Please do not hesitate to reach out to us, when we can work with you down the road at BMW of San Diego.

March 03, 2021

Service was done in timely manner.Only thing you may Service was done in timely manner. Only thing you may improve is to receive a call when the work is gone? I had to call to find out. More

by Nakagawa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Lawn, Sean Weaver
Mar 04, 2021 -

BMW of San Diego responded

Thank you for the positive rating! We appreciate your feedback. We hope to see you again soon in the future here at BMW of San Diego.

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