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BMW of San Diego

San Diego, CA

2.7
460 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 460 reviews

May 24, 2021

Service performed in May 2021 was outstanding. Communication was timely and clear, explaining exactly what the status was at each promised point in time. A loaner vehicle was provided and helped f More

by biglare.rm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Levy
May 24, 2021 -

BMW of San Diego responded

Hello, thanks for sharing your outstanding experience with our Service Department! We're glad to hear you received five-star service from our team at BMW of San Diego. If there is anything else we can help you with, please let us know.

May 22, 2021

Meghan and the team made the whole process quick and simple. Everyone was friendly and helpful. Meghan was informative and well versed on the technology and inner workings of the vehicle More

by Rhettstafford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Galeli, Sean Weaver
May 23, 2021 -

BMW of San Diego responded

Thank you for recommending BMW of San Diego with this five-star review. We're happy to hear that Meghan and team did a great job being helpful and informative.

May 21, 2021

Excellent customer service. Jayson was very helpful even coming in on his day off to help me get the car I wanted. I love my new car and I will recommend San Diego to everyone! More

by Donnagelios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Balelo, Stephen Kang, Sean Weaver
May 21, 2021 -

BMW of San Diego responded

Thank you for the excellent review! We are so happy to learn that Jayson went the extra mile in service to you and we will be sure to share your kind words with him. Congratulations on your purchase; we hope you'll consider BMW of San Diego again in the future.

May 21, 2021

I have been purchasing & servicing my BMW autos for years and would highly recommend; profession / courteous staff, quality owner autos during service & on-time service... good job! More

by mkocherga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary James
May 21, 2021 -

BMW of San Diego responded

Thank you for sharing your feedback with us! We are happy to see that your service from BMW of San Diego was exceptional and has stood out in your mind. Please come back at any time.

May 17, 2021

Fantastic experience at BMW of San Diego. Sam Ketenjian is the best! Always so helpful, professional & friendly. He provides an excellent customer service and makes sure that you are satisfied with the ser More

by Elvira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAMUEL KETENJIAN , Sean Weaver
May 18, 2021 -

BMW of San Diego responded

Hi Elvira, thank you for taking the time to write a review! We're ecstatic to hear you're satisfied with the high level of customer service you received with Sam. We truly appreciate your positive feedback, and we are looking forward to working with you for years to come at BMW of San Diego.

May 16, 2021

The employees are very friendly, courteous, and accommodating especially Jayson Vale Cruz. He makes sure that the client is satisfied with the service before leaving the dealership. More

by libbycg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Cruz
May 17, 2021 -

BMW of San Diego responded

Thank you for the five stars, Libby! We appreciate you taking the time to mention Jayson and his excellent customer service skills. Please come back and see us at BMW of San Diego for any future automotive needs.

May 14, 2021

I recently visited for my car’s service. Services are pretty quick and staff is very friendly. I would definitely refer friends and family to BMW of Kearney Mesa. More

by Parisa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino Soto
May 14, 2021 -

BMW of San Diego responded

Hi Parisa, Thank you for your five star review. We are pleased to hear that your recent experience was timely and friendly. Thank you for choosing BMW of San Diego and we hope to see you again.

May 13, 2021

Great experience can be found at bmw of San Diego on every visit with the best quality service of all bmw dealers in San diego More

by W racing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam K
May 13, 2021 -

BMW of San Diego responded

Thank you for the great review! We are so glad to learn that BMW of San Diego made your visit such a smooth one. If there is anything else we can do for you, please be sure to let us know.

May 11, 2021

A fantastic experience. Everyone from management, sales and service were tops. Was in and out no problems. I’d recommend this dealership to buy your BMW at. This should be your first choice before going an More

by mccaughey43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Anna and Meghan were all great to work with
May 11, 2021 -

BMW of San Diego responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, therefore we are delighted to hear that your experience was fantastic and timely. We appreciate your recommendation. Thank you for choosing BMW of San Diego and we hope to continue to assist with all of your future automotive needs.

May 10, 2021

Always very fast and professional. Our advisor, Brad Lawn is excellent. He actually runs in the building to keep his clients from waiting. He is an asset to San Diego BMW. More

by Cltp50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad lawn, Sean Weaver
May 11, 2021 -

BMW of San Diego responded

Hello, thank you for the five-star review! We're glad to hear Brad has given you excellent service. We truly appreciate your support and look forward to working with you again in the future.

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