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BMW of San Diego

San Diego, CA

4.7
590 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 590 reviews

December 31, 2025

Very efficient. Promised less and delivered more. TJ gave me good advice about the oil change special price. More

by Lfdent5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
December 31, 2025

Attention to detail. They really take care of the customers. The issues are well documented and explained. Stalk are experienced and polite. More

by rajbhatt24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 01, 2026 -

BMW of San Diego responded

Thank you for recognizing the attention our team puts into each customer's experience. At BMW of San Diego, we aim to provide clear and thorough service. We appreciate your feedback.

December 30, 2025

Service was fast and efficient. Advisor was great, listened to my issues and ensured they are answered. He provided a loaner when he thought I will be waiting longer than I should. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 31, 2025 -

BMW of San Diego responded

We appreciate your feedback and are glad our team met your expectations with timely service and attentive support. Thank you for choosing BMW of San Diego.

December 20, 2025

I was assisted by Malcolm. He really knows the cars well and helped me out efficiently. Will definitely recommend this dealership! More

by vrutik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm
Dec 21, 2025 -

BMW of San Diego responded

We appreciate your recommendation and are glad our team could assist you efficiently. Thank you for choosing BMW of San Diego.

December 20, 2025

Efficient process for checking in and meeting with Service staff. Quick service turn around, however, one item on check list was not addressed, thereby resulting in a lowered rating. Overall satis More

by carmenaurea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 21, 2025 -

BMW of San Diego responded

Thank you for your feedback about your service experience with us. We appreciate you highlighting the quick turnaround and will review the missed checklist item with our team. Your satisfaction is important to BMW of San Diego.

December 20, 2025

Professional staff, excellent customer service, knowledgeable and courteous service advisors and highly qualified and experienced technicians. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Dec 21, 2025 -

BMW of San Diego responded

We appreciate your recognition of our team at BMW of San Diego. Providing knowledgeable service is important to us. Thank you for sharing your experience.

December 19, 2025

Great customer service excellent advisor , have solve my car problem right away haven’t ready in few days ✔️ More

by Odettesmx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 19, 2025 -

BMW of San Diego responded

We appreciate your recognition of our team's efforts. BMW of San Diego is here to assist whenever you need us. Thank you for your feedback.

December 18, 2025

San Diego BMW service staff were friendly, courteous and quite knowledgeable. They got me out the door with a courtesy vehicle in time for an early appointment. It was greatly appreciated. More

by Pat B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Parks
Dec 19, 2025 -

BMW of San Diego responded

We appreciate your feedback and are glad our team could assist you efficiently. Thank you for choosing BMW of San Diego.

December 17, 2025

Andrew Kim in service Dept is the best! Keeps you updated on repairs and service costs. In constant contact about vehicle.He is so vey knowledgeable and thorough. And such a pleasure to wor More

by raeleep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kim, Sean Weaver
Dec 18, 2025 -

BMW of San Diego responded

Our team appreciates your feedback and is glad to hear about your positive experience with service updates and communication. Thank you for choosing BMW of San Diego.

December 16, 2025

As a BMW of San Diego customer for the last 25 years, I always find their staff knowledgeable and friendly, and their inventory plentiful. More

by Lisa A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Dec 16, 2025 -

BMW of San Diego responded

Thank you for your continued trust in BMW of San Diego. We appreciate your kind words about our team and inventory. Looking forward to assisting you in the years ahead.

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