BMW of Salem - Service Center

Great service They were fast and professional. They got me into. Rental car quick and easy and the time it took for them to fix my car was less than expected They were fast and professional. They got me into. Rental car quick and easy and the time it took for them to fix my car was less than expected More

Great customer service. I got my car with no hassle, in a short amount of time, I love to see all the beautiful new cars. I needed a small repair which was completed in less I got my car with no hassle, in a short amount of time, I love to see all the beautiful new cars. I needed a small repair which was completed in less time then they thought it would take. More

Excellent Customer Service I have always been very happy with the level of service I receive. Gary is awesome as well as the rest of the the team-thank you! I have always been very happy with the level of service I receive. Gary is awesome as well as the rest of the the team-thank you! More

Top notch service I always get the VIP treatment when I take my old Bimmer in for service. BMW of Salem probably isn't the cheapest place around, but the service adviso I always get the VIP treatment when I take my old Bimmer in for service. BMW of Salem probably isn't the cheapest place around, but the service advisors are knowledgeable and techs do excellent work quickly and professionally. I also appreciate the compressive inspection and wash (weather permitting) they include at each visit. The parts department is excellent also. More

Service/Fluids xx Kenzie has always helped us with our BMW service scheduling and does an excellent job every time. We are very satisfied with the service work as well. Kenzie has always helped us with our BMW service scheduling and does an excellent job every time. We are very satisfied with the service work as well. More

Excellence The service I received at BMW of Salem was above and beyond my expectations. Tim Weir was very courteous and professional and did everything he could The service I received at BMW of Salem was above and beyond my expectations. Tim Weir was very courteous and professional and did everything he could possibly do to make my experience the very best possible. The only way it could be described is "excellent"! More

Service staff is A+ I have an older but very low miles BMW and having it serviced and maintained at BMW of Salem is an absolute pleasure. From the service advisor to the I have an older but very low miles BMW and having it serviced and maintained at BMW of Salem is an absolute pleasure. From the service advisor to the mechanics, they are all courteous and professional and if they don't get something right from the first time, they will see to it that it is fixed to my satisfaction with a smile. More

Maintenance and Vehicle Status Check Kenzie was GREAT as always ! Got me in quickly before my maintenance agreement expired and was able to provide a loaner car. I'll definitely be back Kenzie was GREAT as always ! Got me in quickly before my maintenance agreement expired and was able to provide a loaner car. I'll definitely be back again for service. More

Regular Scheduled Maintenance Very courteous and accommodating service staff. They were able to schedule our car for service within 24 hours and provided a loaner. Service staff de Very courteous and accommodating service staff. They were able to schedule our car for service within 24 hours and provided a loaner. Service staff delivered loaner to the service garage and provided quick overview of loaner. Very professional customer service! More

Warranty Repair After a year an a half of waiting, BMW finally came through with the repair parts to replace a warranty defect in the passenger seat of our X-3. Duri After a year an a half of waiting, BMW finally came through with the repair parts to replace a warranty defect in the passenger seat of our X-3. During the year and a half wait, BMW advised that no one should be allowed to sit in the passenger's seat thereby rendering the X-3 25% reduced in passenger capacity. Once we received notice that parts were available we immediately scheduled an appointment and the repair was accomplished in short order and the X-3 was returned in a clean inside and out condition. We're very pleased with the prompt service provided by BMW of Salem. More