BMW of Salem - Service Center

Customer service is fast, friendly, and available! BMW of Salem has been my first choice for any maintenance, recalls, and most recently tires for my Z4. I receive excellent customer service as well BMW of Salem has been my first choice for any maintenance, recalls, and most recently tires for my Z4. I receive excellent customer service as well as getting an appointment quickly! Thank you BMW of Salem! More

Great Service We are very happy with the way my wife was treated and communicated with regarding her visit to service my car. The service department is always so ea We are very happy with the way my wife was treated and communicated with regarding her visit to service my car. The service department is always so easy to work with and accommodating of our time. Would highly recommend their services to anyone. More

traction control light on checked wiring harness, found under stress from factory install, relieved pressure on part, no light on at this time. tire pressure lite on after leav checked wiring harness, found under stress from factory install, relieved pressure on part, no light on at this time. tire pressure lite on after leaving dealership, checked at les schwab, adjusted to specs More

Fast/Excellent Recall Service Had a couple of recall notices that Tim handled. Could not believe that helped complete the tasks (air bags etc.) in one afternoon - amazing. Tim ha Had a couple of recall notices that Tim handled. Could not believe that helped complete the tasks (air bags etc.) in one afternoon - amazing. Tim had exceptional communications with me throughout the the process. More

Recall I went in for a recall on my air bags and within an hours or so they did an inspection for road saftey. Topped off all fluids. Exchanged my air bag an I went in for a recall on my air bags and within an hours or so they did an inspection for road saftey. Topped off all fluids. Exchanged my air bag and washed my car. Tim was very polite and kept me fully informed until the end. Very pleased with the service and wish I would have went in sooner. More

Great service! Great service department and very thorough. Excellent customer service and I will make this my dealership of choice. Always on time and very good comm Great service department and very thorough. Excellent customer service and I will make this my dealership of choice. Always on time and very good communication keeping me updated of progress. They even saw some other issues and repaired them under warranty. More

1st Class Service! Kenzie is the best service advisor I’ve ever had. She’s polite, professional, friendly and excellent at keeping me informed about the progress of my Kenzie is the best service advisor I’ve ever had. She’s polite, professional, friendly and excellent at keeping me informed about the progress of my car’s service. I will continue to own BMW and buy from BMW of Salem because of the simple fact that when my car needs servicing, I don’t want to work with anyone besides Kenzie. She’s the MVP in my book and I appreciate her hard work very much. More

Efficient, fast and freindly. I always appreciate the personal touch, as a long time patron. Thank you for your continued efforts in providing the Salem community with exceptional I always appreciate the personal touch, as a long time patron. Thank you for your continued efforts in providing the Salem community with exceptional service. More

Informative and Excellent Service! I drive up from Eugene to the Salem dealership for service because i know i can count on them to be friendly, knowledgeable and timely! Always on top I drive up from Eugene to the Salem dealership for service because i know i can count on them to be friendly, knowledgeable and timely! Always on top of giving me info about what needs to be done and staying up to date throughout the day. I have an awesome experience every time! More

Knowledgeable and Friendly Service From the time I purchased my BMW X1 in 2016 to my recent service appointment, I have had excellent experiences with the BMW of Salem sales and service From the time I purchased my BMW X1 in 2016 to my recent service appointment, I have had excellent experiences with the BMW of Salem sales and service departments. The employees know their cars - inside and out! They are professional, friendly and communicate in a timely manner. The waiting area is clean, comfortable and relaxing. I don't mind hanging out, but if the service is going to take more than a few hours, they will provide a loaner vehicle. Top notch service. More