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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews
Call Service Center (971) 701-2709

445 Reviews of BMW of Salem - Service Center

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May 12, 2022

Aaron does an excellent job for me when I come in, even if its just to ask a question about my BMW. Give him a raise!!! More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2022 -

BMW of Salem responded

Hi Tim, Thank you very much for working with Aaron and the BMW of Salem team. He'll be happy to hear you've enjoyed his client care and love the part about the raise, we're sure. Travel safe and we'll see you again down the road!

May 10, 2022

Great costumer service. Was treated great and they listened to my concerns about my car. Could not recommend them more. More

by 5150motorsports
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2022 -

BMW of Salem responded

Hello, Addressing your concerns and getting you safely back on the road is our top priority at BMW of Salem. Thank you very much for trusting us with your car's care. It was our pleasure to help and we look forward to working with you again in the future.

May 10, 2022

Joe Gomez in your service department is the best. He has always been informative, transparent, timely, and professional. We are a two BMW family and will continue to use your service department throu More

by mhargrove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
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May 11, 2022 -

BMW of Salem responded

Hello, Thank you very much for the thoughtful compliments. We know Joe will sincerely appreciate hearing his informative, timely and professional assistance is valued. It's our pleasure to care for your vehicles at BMW of Salem and we'll be ready with the same first-class service whenever you next visit!

May 09, 2022

The service department was excellent everyone I worked with most amazing! Thank you thank you thank you!! More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gomez 6 Stars, Danielle Goldman
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May 09, 2022 -

BMW of Salem responded

Hello Lori, Thank you so much for the lovely compliments. We're happy to have been of help in caring for your vehicle, and it was sincerely our pleasure to provide such an amazing experience. Travel safe and come see us again whenever we can be of service at BMW of Salem.

May 07, 2022

I’ve always experienced honest, kind and friendly staff! I feel confident taking my car here! More

by AButler601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2022 -

BMW of Salem responded

Hello, It's wonderful to hear our BMW of Salem team has earned your confidence through honest, kind and friendly service. We sincerely appreciate the thoughtful compliments and look forward to working with you again down the road.

May 07, 2022

I came in last Saturday for a factory recall. The facility is very nice, as one would expect. I love the vintage cars in the showroom, as well as the new models! The service was completed in slig More

by cbenyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2022 -

BMW of Salem responded

Hello, Thank you very much for choosing to trust BMW of Salem with your vehicle's care. Your thoughtful compliments on our showroom and waiting area are truly appreciated as well. Though your experience was positive overall, we want every guest to enjoy five-star service whenever they visit and ask that you please let us know where we can improve for the future.

May 07, 2022

Aaron Winer does outstanding work here in the Service Department in Salem, Oregon. I would recommend him to friends. More

by sstein12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2022 -

BMW of Salem responded

Hello, It was our pleasure to provide you outstanding service at BMW of Salem, and we'll be sure to pass your compliments to Aaron! Thank you very much for your business and recommendation. Come back to see us again whenever we can be of assistance.

May 06, 2022

very helpful, courteous, and work hard to get you done on your way as soon as possible. . More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2022 -

BMW of Salem responded

Hi Doug, It was our pleasure to deliver you courteous and prompt service at BMW of Salem. Thank you for your trust in us with your business. Please come back to see us again down the road.

May 05, 2022

You always take good care of my 2007 BMW! Thanks too for washing my car….feels good to come away knowing my car is A-Ok and looking good as well! More

by Jancastle77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

BMW of Salem responded

Hello Jan, It's our pleasure to help care for your BMW and to get it cleaned up as well. Thank you very much for your business and thoughtful feedback. We look forward to your next visit at BMW of Salem.

May 04, 2022

The service tech performed quality work find a recall issue for my cat had clear communication about time frames and and was very friendly. More

by kevingpack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Summerfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2022 -

BMW of Salem responded

Hi Kevin, Thank you for the kind review! Our team is thrilled to hear that you received quality communication and service. We hope BMW of Salem is in your thoughts for any future service needs!

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