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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews

445 Reviews of BMW of Salem - Service Center

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July 10, 2022

When you take your car to BMW of Salem, you're greeted properly in a facility that is pristine. Estimates are always thorough and complete with cost so you know how much you're going to spend. They get ri More

by edscriv55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

BMW of Salem responded

Thank you for taking the time to share this kind and detailed recommendation! It is a pleasure to see you have enjoyed so many aspects of your visits with our team. Your business is greatly appreciated and we look forward to your next visit with us.

July 10, 2022

Lomg trip to Indiana and back. Lots of bugs on front. About 95% removed and front windshield still had some bird poop on it after washing. All was pointed out when I got rig back. More

by froggydancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ostler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

BMW of Salem responded

Hello, thank you for bringing your vehicle to our team here at BMW of Salem. I'm sorry to see these items were still visible following the vehicle wash. Our team appreciates the patience you showed us and we hope you will allow us the opportunity to earn your full confidence in the future.

July 07, 2022

Very professional and courteous. Job is always done correctly and the little details are always attended to. 5* More

by satchmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 08, 2022 -

BMW of Salem responded

Thank you for taking the time to leave us a review. I'm pleased to see our team here at BMW of Salem has always provided you excellent and attentive care. Until your next visit, we wish you safe travels.

July 05, 2022

Had a great experience, they even washed my car after they changed my oil. Plus the check in lady was great too! More

by vasquezangie575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kemmerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie
Jul 06, 2022 -

BMW of Salem responded

Hi Angie - Thank you for taking a moment to leave us your positive review! We greatly appreciate your business and look forward to working with you again in the future.

July 03, 2022

Best place to get a new car and amazing services! Everyone there is amazing ! Joe who did my oil change or who was in charge of taking car of my vehicle was outstanding!!!! Thank you ! More

by Gracecroberts1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 05, 2022 -

BMW of Salem responded

Thank you for choosing BMW of Salem, Grace! We are thrilled you had such a good experience with Joe and the rest of our team, and we will be sure to pass on your kind words.

June 26, 2022

Service dept is always helpful. Gary is great. Communicates well and notifies you if something needs attenion. More

by crtrmani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2022 -

BMW of Salem responded

Thanks for taking the time to leave these amazing praises of our Service Department! Our goal is to always be helpful and provide great communication! Thank you for being a valued customer here at BMW of Salem!

June 21, 2022

Always very helpful and detailed in their work. The waiting room has plenty of amenities while you wait. More

by Cbbun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

BMW of Salem responded

We take great pride in providing helpful and detail-oriented work for valued customers. BMW of Salem appreciates your business and looks forward to being of service to you again!

June 19, 2022

BMW Salem Office was very proficient, professional and friendly. I recommend them highlyto anyone who seeks help. More

by Tomoko Gersch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

BMW of Salem responded

Thank you for the high recommendation for the team here at BMW of Salem. We are so pleased to see you had a professional and friendly experience.

Jun 20, 2022 -

Tomoko Gersch responded

Yes, I certify that I have written the above review.

June 19, 2022

Service is always easily scheduled and completed promptly. BMW of Salem not only sells the Ultimate Driving Machine, they have the Ultimate Maintenance Team as well. More

by wc73779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

BMW of Salem responded

Our team will appreciate your feedback and rating. Thank you for taking time out of your day to let us know that you had an easy and prompt experience with us here at BMW of Salem.

June 18, 2022

I live two and a half hours away from Salem, but Salem is the closest location where I can get an oil change and vehicle inspection on a Lithia contract. I showed up without having made an appointment, but b More

by katharine
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

BMW of Salem responded

Katharine, thank you for trusting us with your vehicle and choosing BMW of Salem. We are thrilled to learn our Service Team went out of their way to get you in for your oil change and inspection. Please don't hesitate to reach out if there's anything more we can do.

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