BMW of Salem - Service Center

Very pleased with the work provided. Had to order a part and provided me with a loaner for two weeks until it came in. Had to order a part and provided me with a loaner for two weeks until it came in. More

This is my “home” dealership. Service always answers my questions and concerns in friendly and professional manner. Service always answers my questions and concerns in friendly and professional manner. More

Best service department around. I live within 10 miles of two other BMW dealerships and choose to drive 40 miles to have BMW Salem care for my two X5s. I will always go back to BMW I live within 10 miles of two other BMW dealerships and choose to drive 40 miles to have BMW Salem care for my two X5s. I will always go back to BMW Salem for purchases and service. They don't 'panic' you about things they find and they are reasonable about prioritizing recommendations for repairs. I do miss the pre-covid days of complimentary breakfast and lunch orders for the while you wait customers! Chris Wright took care of my Volvos and BMWs for almost 20 years. More

The service department is organized and professional. The dealership offers nutritious snack, hot and cold drinks. It is also light and clean. The dealership offers nutritious snack, hot and cold drinks. It is also light and clean. More

The service area at BMW Salem is awesome. The staff are friendly and knowledgeable and they’re always willing to step forward to help you have a great experience. I live 60 miles away and the The staff are friendly and knowledgeable and they’re always willing to step forward to help you have a great experience. I live 60 miles away and there’s a BMW dealer in my town yet I choose to drive to Salem for both buying my car and getting it serviced. That says something, right? More

You were most helpful in taking care of our problem and made us feel good while we waited made us feel good while we waited More

Quick an convenient to schedule maintenance work Waiting area is nice, stocked with plenty of snacks. area is nice, stocked with plenty of snacks. More

I would recommend, with a caveat to be very careful about what you’re getting yourself into. The quality of work is excellent. However, on my recent visit, I believe they misdiagnosed my issue on a chassis r what you’re getting yourself into. The quality of work is excellent. However, on my recent visit, I believe they misdiagnosed my issue on a chassis restriction error. They originally thought it was an air ride bag leaking. After $1000, the air popped up less than a half mile down the road. I u-turned, took the car back to find out it was a compressor issue. Another $2125. However, they credited to $1,700. Told me the air ride bag needed to be replaced anyway. Causes me to be very skeptical next time. Had I known it would’ve been a $3000 repair, I may have traded the car in. There cost a repair as much lower than $3000 and they could’ve sold a different car. More

Quick, and courteous service. Excellent facilities and personal. Would highly recommend. Easy access in Salem Oregon. Excellent facilities and personal. Would highly recommend. Easy access in Salem Oregon. More

Service was easy to schedule and performed promptly. They have a nice waiting area and I've had a few services done and always have a good experience. They have a nice waiting area and I've had a few services done and always have a good experience. More