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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews
Call Service Center (971) 701-2709

445 Reviews of BMW of Salem - Service Center

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August 03, 2022

Joe Gomez is Excellent! He's very professional and takes his time to explain the details of service. Also I'm extremelly grateful he was able to get me a loaner vehicle for More

by didizumba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kemmerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gomez
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Aug 03, 2022 -

BMW of Salem responded

Thank you for bringing your vehicle to our team here at BMW of Salem. We are pleased to know Joe was able to provide you with an efficient and convenient visit. We look forward to seeing you again down the road.

August 03, 2022

They said they would call me when my car would be done. It was done faster then I thought it would be. Thank you BMW. Plus I could pick it up at any time before closing. More

by dayritdaisy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jesse
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Aug 05, 2022 -

BMW of Salem responded

We are so glad to have exceeded your expectations. Thank you for choosing the team at BMW of Salem for your automotive needs.

July 31, 2022

Great customer service every time I’ve went for oil changes they do a terrific job I would recommend to new buyers More

by dkharley2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lofton, Danielle Goldman
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Aug 01, 2022 -

BMW of Salem responded

Thank you for this great review and recommendation of our Service Department. We are always glad to assist you with great care for your oil changes. We look forward to assisting you again.

July 30, 2022

Fast, professional, great waiting area. Love that they wash my car. The text update option is convenient. More

by Mindyjohnson73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2022 -

BMW of Salem responded

Hello, we are so glad to know you enjoyed our waiting area while the Service Team provided you with a five-star experience. Have a great day from everyone here at BMW of Salem.

July 29, 2022

Nice place to wait for your vehicle. Most device personnel are good. Dealers are great to work with. More

by marthaojos25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlie Menzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2022 -

BMW of Salem responded

Martha, thank you for trusting us with your vehicle and choosing BMW of Salem. We are glad to learn you enjoyed our waiting area; customer service is important to us. Our Service Team will always be here to assist you when needed.

July 29, 2022

I always have a great experience at BMW of SALEM Joe and his crew are excellent More

by ayalameno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Summerfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isay Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gomez, Kenny Klink
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Jul 31, 2022 -

BMW of Salem responded

Ayalameno, thank you for taking the time to share your five-star review, it means a lot. Our job at BMW of Salem is making sure our customers have the best experience possible and leave with a smile on their face. We are always here for you. Don't hesitate to reach out to us in the future.

July 28, 2022

I have been buying vehicles at this dealership since 2003. Staff has always been friendly and informative. Service department is exceptionally and complete repairs on time. More

by memerson49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gomez , Chase Petersen, Christopher Wright, James Manheimer, Danielle Goldman
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Jul 29, 2022 -

BMW of Salem responded

Hello! It is great to have you as a valued and returning customer here at BMW of Salem. Our Service and Sales Teams are always glad to offer you friendly and informative interactions, as well as exceptional care. We look forward to working with you again for your automotive needs.

July 28, 2022

They’re really professional, it was a great service and im satisfied with the work they’ve done to my bmw. More

by Rocknie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2022 -

BMW of Salem responded

Thank you for taking the time to share your five-star review. We are delighted to know our Service Department did an excellent job. If we can be of any future assistance, please do not hesitate to contact us at BMW of Salem.

July 27, 2022

I couldn't be happier about my experience here. My M550 has the AC recharge completed faster than anticipated, and had a great wash done with the service as well. I was kept in the loop every step More

by Jcurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2022 -

BMW of Salem responded

Thank you for these kind praises of our Service Team! It is always a pleasure to provide our customers with happy experiences and great work. We hope to work with you again.

July 26, 2022

Joe my advisor was excellent. kept me informed and updated.. everything was done and ready on time. Car was washed :) More

by SoCalSurf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe 5 stars
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Jul 26, 2022 -

BMW of Salem responded

Thank you for sharing your experience with our team member, Joey. We are pleased to know he provided quality service and returned your vehicle to you in tip-top shape! If there is anything we can do to assist in the future, please don't hesitate to reach out.

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