BMW of Salem - Service Center

I’m so thankful you honor the Life Time oil changes I had purchased from Lithia in Klamath Falls. Your service is always great and everyone is friendly and professional. purchased from Lithia in Klamath Falls. Your service is always great and everyone is friendly and professional. More

I worked with Joe Gomez and he was absolutely wonderful. Very kind and had my car for just one day and fixed a recall and figured out why a warning light was on in my car. He could have told anything and I Very kind and had my car for just one day and fixed a recall and figured out why a warning light was on in my car. He could have told anything and I would have believed because I know nothing about cars except that BMWs are the funnest to drive. He did not lie to me, he got the warning off, some kind of loose communication in the car. And, he only charged me 1/2 of what he quoted me. You guys always give the best service. More

There is nothing like a "smaller" dealership where one almost feels like family. This is it!! almost feels like family. This is it!! More

Service is the most important factor for me. I drive from Seattle passing other BMW dealerships just to have my car serviced by you. You've given me great attention with an ability to get me inl I drive from Seattle passing other BMW dealerships just to have my car serviced by you. You've given me great attention with an ability to get me inline quickly if my circumstances are urgent. More

Although my appointment was for 9:15, due to the fact that there was only one person available to take people in, I was delayed at check-in for 20 minutes or so. Then, was told it would take 2 hours for that there was only one person available to take people in, I was delayed at check-in for 20 minutes or so. Then, was told it would take 2 hours for an oil change????? Actually, it took only 1.5 hours!!!! My service rep was very capable and handled everything to the high level that I expect of BMW. However, the delay and time for service was unacceptable. More

Over the past several years, my wife and I have purchased three BMW vehicles from the Salem Dealership. Jon Taylor, the General Manager, and his entire staff have been caring people who truly want to do thin three BMW vehicles from the Salem Dealership. Jon Taylor, the General Manager, and his entire staff have been caring people who truly want to do things correctly. On my last visit to have my 2014- X5 serviced, I was very pleased with the relatively new Service Advisor, Joe Gomes. He did an excellent job in all respects. I plan to continue having our vehicles serviced at the Salem Dealership. Lawrence T. Eschelman, M.D. More

They took care of my M4. The dealership provided quick and friendly service. All of my questions were answered and i left more comfortable with the condition of my vehicle The dealership provided quick and friendly service. All of my questions were answered and i left more comfortable with the condition of my vehicle More

Wonderful place with amazing customer service. They got my car in and it was done in a very reasonable time, Aaron knew what to do and helped out a ton, definitely going back soon They got my car in and it was done in a very reasonable time, Aaron knew what to do and helped out a ton, definitely going back soon More

I went in for an oil and filter change. Service was quick and friendly. I am very pleased with this dealership. Service was quick and friendly. I am very pleased with this dealership. More

Service dept is fantastic to work with. Quick, efficient, thorough, and friendly. Customer for several years. Quick, efficient, thorough, and friendly. Customer for several years. More