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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews
Call Service Center (971) 701-2709

445 Reviews of BMW of Salem - Service Center

Sort by
October 02, 2022

From the very beginning 4 years ago we have been treated with respect and care by everyone. I always enjoy the facilities, waiting area, wraparound windows and looking at the vehicles in the showroom. More

by amrpfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe.
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Oct 04, 2022 -

BMW of Salem responded

Thank you for your loyalty to the BMW of Salem team over the past 4 years! We are pleased to see you have enjoyed our facilities, inventory and service. Until your next visit, we wish you safe travels!

October 01, 2022

Very happy with Joe! Extremely good to work with. He was very attentive to my needs. Thank you Joe! More

by Jane Heuberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
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Oct 04, 2022 -

BMW of Salem responded

Jane, thank you for sharing your experience with our team member, Joe! We are grateful for you business here at BMW of Salem and hope to work with you again in the future.

September 30, 2022

Fast and friendly service, they got me out and on the road much faster than they expected. More

by Jcurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

BMW of Salem responded

Offering fast and friendly service is something we are proud of here at BMW of Salem. Please don't hesitate to return for any future needs.

September 30, 2022

My experience was very nice and the work that was done was done very professionally. More

by Tavernadonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
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Sep 30, 2022 -

BMW of Salem responded

Providing professional and quality service is our specialty! Thank you for sharing these kind words for our team here at BMW of Salem.

September 28, 2022

Always knows what needs to be done. knowledgeable. Extra high five to service manager who assisted in finding misplaced keys super great customer service skills More

by joneses08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager. name unknown
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Sep 28, 2022 -

BMW of Salem responded

Hi Jones, thank you for this kind review. I'm happy to see our team was able to assist in finding your keys. For any future automotive needs, please keep BMW of Salem in mind.

September 26, 2022

Very kind and service oriented staff! Aware of my vehicle’s needs and ensure tasks are timely completed More

by evacorbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

BMW of Salem responded

Hi Eva, thank you for sharing your service experience here at BMW of Salem. Our team is thankful you chose us to help you and your vehicle return to the road in a time manner. Please keep us in mind for any future vehicle maintenance needs.

September 20, 2022

Efficient and detailed work done in a professional manner. I also appreciate that it is done on time. More

by ojlewis54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

BMW of Salem responded

Hello, thank you for taking the time to share this kind feedback. I'm happy to see our team has provided you with quality and timely service. Having you here at BMW of Salem was a pleasure, and we hope to do it again soon.

September 20, 2022

The best service and extremely friendly staff. Aaron is always super attentive! The best dealership! More

by Claudia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isay Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

BMW of Salem responded

Hi Claudia, thank you for these kind words. We are happy to provide our customers with the best experience possible. Please don't hesitate to return to BMW of Salem for any future needs.

September 19, 2022

Service was prompt, courteous, and complete. A cost estimate was provided beforehand and permission was asked of me when an additional issue was uncovered. Everything was finished within the tim More

by Romans812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know who it was
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Sep 20, 2022 -

BMW of Salem responded

Hi Romans, thank you for choosing BMW of Salem. I'm pleased to see your team provided you with a prompt, courteous, and complete service experience. This 5-star rating is greatly appreciated and we hope to have you back at BMW of Salem again soon.

September 17, 2022

When I had car issues they were able to get my car in and out quickly. More

by Kayglen1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

BMW of Salem responded

Our team at BMW of Salem makes it a priority to provide efficient and quality work so our customers can get back on the road in no time! Thank you for taking the time to share your experience.

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