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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews

445 Reviews of BMW of Salem - Service Center

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October 07, 2022

Did a great job of explaining the work. Work was completed within the quoted time frame for the quoted price, My car is running great! More

by sfpworship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Salem responded

Thank you for bringing your vehicle to BMW of Salem for service. Our team is happy to have completed the maintenance within the quoted time frame. Until your next visit, enjoy the road ahead!

October 07, 2022

Have had BMWs serviced from Oregon to Texas. This is by far the most helpful and friendly location we have ever used. They truly cared about our service problems and were committed to resolvin More

by wktaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Summerfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Delgado 5 stars, Chase Petersen 5 stars +
Oct 10, 2022 -

BMW of Salem responded

Thank you for this kind feedback. Out of all your BMW experiences, we are proud to know our team has offered the best service. We look forward to continuing to have you as a loyal customer here at BMW of Salem.

October 06, 2022

Always helpful and professional, great customer service and responsive to service requests. Respectful of my time and keeps me informed on progress. More

by R_hostetler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

BMW of Salem responded

Our team is happy to provide you and your vehicle with a 5-star level of service! We truly appreciate your business here at BMW of Salem and hope to see you again in the future.

October 06, 2022

Staff is always amazing and informative. My advisor Gary Glaze is always a pleasure to work with. More

by Menziea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

BMW of Salem responded

Hi Menziea, We are pleased to know Gary has proven to be a great match is assisting with your car care needs. Thank you again for continuing to choose BMW of Salem.

October 06, 2022

The service department is a pleasure to work with! They are courteous, thorough, and efficient! More

by Ann123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

BMW of Salem responded

Hi Ann, you are a pleasure to work with as well! We appreciate the kind feedback you have shared here, and look forward to your next visit at BMW of Salem.

October 06, 2022

I have purchased vehicles and had my BMW’s serviced by BMW of Salem for almost 20 years. Consistently great service!! More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Wright
Oct 07, 2022 -

BMW of Salem responded

Hi John, thank you for your loyalty to our team at BMW of Salem. It has been a pleasure working with you in both sales and service. Until next time, safe travels!

October 05, 2022

Excellent service! Very nice waiting area. I especially enjoyed the display of retro BMW’s in the show room. Aaron Winer was great to work with. More

by karendanishgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

BMW of Salem responded

Hi Karen, thank you for visiting BMW of Salem! The unique BMW's in our showroom is something we are proud of, we are pleased to know you enjoyed being able to check them out. Should any future service needs arise, please keep our team in mind.

October 05, 2022

Service was very good. Have an issue with the USB connection. It says my device is not supported. When checked I was told it was my cord. I purchased a new cord and I'm sti More

by Skyndaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

BMW of Salem responded

Thank you for choosing BMW of Salem for your vehicles service. I regret to learn you continue to have an issue with your vehicles USB connection. Please don't hesitate to reach out if our team can be of further assistance. Service Center Phone: (971) 239-1099

October 03, 2022

Everytime I have my car in for service, it is a wonderful experience. They are polite and they get things done as quickly as possible. More

by rob_kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlie Menzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Paulus, Cole Ewart
Oct 04, 2022 -

BMW of Salem responded

Thank you for choosing BMW of Salem. Our team always strives to provide timely and quality service. If there is anything we can do to help in the future, please don't hesitate to reach out.

October 02, 2022

Very good experience The staff was helpful and the work was done well. Thanks Joe More

by nancy.greider
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 04, 2022 -

BMW of Salem responded

Hi Nancy, thank you for this kind feedback. The team here at BMW of Salem is happy to provide you with helpful and quality service.

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