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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews
Call Service Center (971) 701-2709

445 Reviews of BMW of Salem - Service Center

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November 19, 2022

Best purchase experience . And by far the best service experience! The people are friendly and want to see you satisfied with your experience. More

by Faithfulinchrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jerry
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Nov 21, 2022 -

BMW of Salem responded

You couldn't be more accurate! Our team loves to see our customer having a great purchasing experience. We hope you are continuing to enjoy your new vehicle, and look forward to your next visit at BMW of Salem.

November 18, 2022

They were very knowledgeable on my BMW. Learned a lot about my car. Well worth the drive. More

by Ken0311lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

BMW of Salem responded

en, thank you for making the drive over to BMW of Salem. We are happy to know you found it to be worth while, and that our team was able to teach you more about your BMW. We hope you will consider returning to BMW of Salem for any future needs.

November 17, 2022

As with any dealership, some good areas some not so good. The service dept seems to be a weak link. Think the mechanics are well trained, the front end seems to need direction. In the end all was good, just More

by Acemyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
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Nov 18, 2022 -

BMW of Salem responded

We appreciate you taking the time to leave us this feedback. We appreciate you choosing our team here at BMW of Salem to service your vehicle and we hope to make your next visit a 5-star experience.

November 17, 2022

Joe was great helping me with my oil change! Great listener, friendly and straightforward. Great service. More

by Trevor Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
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Nov 18, 2022 -

BMW of Salem responded

Thank you for taking the time to leave us this review, Trevor! Joe is an asset to our team and will be pleased to have his efforts recognized. We appreciate you trusting our team here at BMW of Salem to service your vehicle.

November 14, 2022

I was told to expect replacing brake pads on my rear wheels could take 2-3 hours. My car was ready in two hours. More

by ??????What’s a screen name?
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
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Nov 15, 2022 -

BMW of Salem responded

Hello, thank you for this great feedback. Our team is happy to have completed this service faster than expected. We look forward to assisting you with any future automotive needs.

November 13, 2022

The service is always great and they are professional and a pleasure to deal with. More

by cdeister@pilotstrat.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
Report | Print
Nov 14, 2022 -

BMW of Salem responded

Thank you for this kind feedback. Providing professional and enjoyable service is always our pleasure. We look forward to assisting with any future automotive needs here at BMW of Salem.

November 12, 2022

Joe was both professional and personable, and all work was completed in the time frame he promised. Very happy all around. More

by Heide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 14, 2022 -

BMW of Salem responded

Hi Heide, thank you for sharing your experience. Our team is happy to know Joe was personable, professional and timely. We look forward to having you back at BMW of Salem in the future.

November 10, 2022

Aaron winer is so personable, helpful and knowledgeable. You couldn’t have a better employee. More

by Lavender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron winer
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Nov 11, 2022 -

BMW of Salem responded

Hey Lavender, thank you for these kind words about our team member Aaron! We are happy to know he provided personable, helpful and knowledgeable service. Don't hesitate to return to BMW of Salem for any future needs.

November 10, 2022

No pressure on repair work needed. Facts given with logical information and estimate for cost More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2022 -

BMW of Salem responded

Hi Joey, thank you for bringing your vehicle to our team at BMW of Salem. We are happy to have provided you with a pressure-free service assessment. If there is anything we can do to help in the future, please don't hesitate to reach out.

November 09, 2022

Great experience. Professional treatment all the way. I was very pleased with the customer and maintenance service I received. More

by billas
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

BMW of Salem responded

Hey Bill, thank you fr sharing these kind words. Providing you with professional maintenance was our pleasure. Until your next visit, drive safely!

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