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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews
Call Service Center (971) 701-2709

445 Reviews of BMW of Salem - Service Center

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December 15, 2022

Quality service, great customer service, completed work on time, comfortable waiting area with coffee and tea available More

by whensell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

BMW of Salem responded

Hello, We truly appreciate your positive feedback regarding your recent visit. Thank you for your 5-star review. Our team at BMW of Salem looks forward to serving you again down the road.

December 08, 2022

Aaron provided great service. I was in and out in no time, which was important that particular day. More

by kgwillingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

BMW of Salem responded

Thank you for trusting our team at BMW of Salem to get you back on the road in no time! We are happy to have worked hard to fit your vehicles maintenance into your schedule. Until next time, safe travels!

December 07, 2022

BMW OF SALEM HAS ALWAYS EXCEEDED MY EXPECTATIONS BOTH IS SERVICE AND PURCHASING A NEW VEHICLE. EXCELLENT TEAM TO WORK WITH. More

by bsinkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez, 5 Star
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Dec 09, 2022 -

BMW of Salem responded

Thank you for sharing your thoughts about our team at BMW of Salem. We are happy to know you've have had an excellent experience during each of your visits, and look forward to continuing to provide great care in the future.

December 02, 2022

Helpful, knowledgeable and friendly service department staff. I appreciate the fact that they keep me updated and informed. I have always received excellent service. More

by Shirlee.sitton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember
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Dec 05, 2022 -

BMW of Salem responded

Thank you for this excellent review, Shirlee! Our team is proud to offer helpful, knowledgeable and friendly service. For any future automotive needs please don't hesitate to reach out to our team at BMW of Salem.

December 01, 2022

This place is nice and clean, good customer service, I really recommend for first time car purchase. More

by Dan65vw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

BMW of Salem responded

Hi Dan, thank you for recommending our team at BMW of Salem! We couldn't be more appreciative of your business. Until your next visit, drive safe.

November 30, 2022

Aaron was super helpful and transparent and willing to work with me when things did t work out More

by Sankita50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

BMW of Salem responded

Hi Sankita, thank you for giving our team at BMW of Salem the opportunity to earn your business. We are happy to know Aaron was able to work with you and that your overall experience went well. For any future automotive needs, please keep our team in mind!

November 26, 2022

they were very attentive, and to the point, my car was fixed quicker than I thought, which was nice, I own a mini cooper, they were very respectful of my needs, and I will return for service, Thank You! More

by donnamae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

BMW of Salem responded

Hi Donna, thank you for sharing this kind feedback. Our team is happy to have gotten you and your MINI back on the road in no time. If there is anything we can do to help in the future please don't hesitate to reach out.

November 25, 2022

Service dept was excellent. Aaron Winer showed tenacity in dealing with the warranty company and getting our repairs completed. More

by markrcarlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

BMW of Salem responded

Hi Mark, thank you for visiting our service team here at BMW of Salem. We are happy to have been as helpful and timely as possible. If there is anything we can do to help in the future, please don't hesitate to reach out.

November 23, 2022

Everyone is amazing and friendly they treat you like family and explain everything with detail More

by ayalameno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Kellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Klink
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Nov 28, 2022 -

BMW of Salem responded

Thank you for this kind feedback! Our team is happy to treat each of our customers like family. We are happy to know you enjoyed your experience and hope to have you back at BMW of Salem for any future needs.

November 20, 2022

Joe was fabulous. Helped me understand and was great at communication during the process. I would highly recommend this dealership More

by watsoncynthia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Nov 21, 2022 -

BMW of Salem responded

Hi Cynthia, thank you for your willingness to recommend our team at BMW of Salem. Working with you has been a pleasure and we will be sure to share you kind comments with Joe.

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