BMW of Salem - Service Center

Joe Guzman the service advisor is AWESOME! He always goes above and beyond to take good care of me and my family! He treats us like family every time! Keep up the good work Joe! He always goes above and beyond to take good care of me and my family! He treats us like family every time! Keep up the good work Joe! More

The dealer ship is in Salem Oregon about 50 miles south of Portland in the Willamette Valley. of Portland in the Willamette Valley. More

I have always been pleased with the personal and prompt service from BMW of Salem. Aaron kept me appraised of what needed to be done and there were no surprises. service from BMW of Salem. Aaron kept me appraised of what needed to be done and there were no surprises. More

Went in for recall replacement, and the staff was very friendly and helpful! I was even offered a ride home if needed. Aaron was very nice and courteous! friendly and helpful! I was even offered a ride home if needed. Aaron was very nice and courteous! More

I would recommend Joe or Gary for car service. On this visit for my oil change I had Joe who is nice and efficient. He let's you know how long it will be of a wait and gives updates as well as any On this visit for my oil change I had Joe who is nice and efficient. He let's you know how long it will be of a wait and gives updates as well as any findings/recommendations during serice. Comfortable waiting room with tv although pretty busy, but there are snacks and hot coffee/tea or sodas/water for refreshments while you wait. More

The only thing that I would change would be a listing of the things that they checked. With a previous oil change, I received a listing with my bill. the things that they checked. With a previous oil change, I received a listing with my bill. More

Service was as expected. Joe was friendly and informative. Ended up having to replace two tire which was unexpected and cost more than I wanted but it is what it is. Waiting Joe was friendly and informative. Ended up having to replace two tire which was unexpected and cost more than I wanted but it is what it is. Waiting room leaves a little to desire. More

Aaron in Service is my go-to for any of my BMW service needs. I always am heard and taken care of. Exceptional care! needs. I always am heard and taken care of. Exceptional care! More

This was my first visit to your service department. Aaron thoroughly and efficiently walked me through the service process exceeding my expectations. Thank you. Aaron thoroughly and efficiently walked me through the service process exceeding my expectations. Thank you. More

Usual, great service, on time and seemingly thorough. Keep up the good work. Service coordinator did a great job. Keep up the good work. Service coordinator did a great job. More