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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews
Call Service Center (971) 701-2709

445 Reviews of BMW of Salem - Service Center

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February 25, 2023

Very pleasant to work with, gave me a loaner and had the car finish on time. More

by damian.lopez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia, Kenny Klink
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Feb 27, 2023 -

BMW of Salem responded

Hello Damian, you we pleasant to work with as well! Our team is happy to have had your vehicle ready to go as promised, and we hope to see you again at BMW of Salem.

February 24, 2023

The dealership and staff was Professional and efficient as always. The drop off and pick up was great. More

by Ashish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 24, 2023 -

BMW of Salem responded

Thank you for returning to BMW of Salem for service. It is always a pleasure seeing familiar faces. We are happy to have provided excellent service once again, and look forward to next time.

February 21, 2023

Quick reliable and friendly. Thank you thank you thank you. That should be enough. Right? More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Report | Print
Feb 22, 2023 -

BMW of Salem responded

Hello KT, Our team is happy to provide each of our customers with timely, reliable and friendly service. Thank you for taking the time to share this kind feedback. In the future, we hope to have the opportunity to work with you again.

February 20, 2023

I had 2 parts that came up for recall on my 328d and didn't have high expectations. I was not just pleasantly surprised, but completely impressed. Brand new upgraded loaner car for 24 hours, no more err More

by lukephilippe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe? Service department
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Feb 20, 2023 -

BMW of Salem responded

Hi Luke, We're flattered by your kind words regarding our BMW of Salem service department. It is wonderful to know we completely exceeded your expectations! Our team hopes to serve you again in the future.

February 17, 2023

The service advisors are great to work with! And if you need to wait there, the showroom is a pleasant place to wait. More

by cdeister@pilotstrat.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2023 -

BMW of Salem responded

Our team is glad to know you enjoyed your recent service visit at BMW of Salem. Thank you for taking a moment to share your positive feedback. We look forward to providing another 5-star experience to you again down the road.

February 16, 2023

Would totally recommend BMW of Salem they have friendly staff with good customer service skills More

by ayalameno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez
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Feb 17, 2023 -

BMW of Salem responded

Thank you for your recommendation! We're thrilled to hear we have met your standards of service. We can't wait to serve you again at BMW of Salem.

February 15, 2023

Parts arrived for my car’s repair quickly. Repair was scheduled and completed in 3 hours. More

by Phoebe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
Report | Print
Feb 16, 2023 -

BMW of Salem responded

Hello Phoebe, thank you for taking the time to share this updated review following the arrival of parts for your vintage BMW! It was a pleasure have you at BMW of Salem.

February 10, 2023

Great, friendly and knowledgeable staff. Joe is the best. I really appreciate the attention to my vehicle. More

by sar602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
Report | Print
Feb 10, 2023 -

BMW of Salem responded

Thank you for bringing your vehicle to BMW of Salem for service. Our team is happy to have provided you with great attention, and we will be sure to pass you kind feedback along to Joe. Until your next appointment, drive safe!

February 10, 2023

Very good customer service Unfortunately the dealership was unable to order what I needed to repair my taillight on my 2001 bmw. Not happy. More

by Taillight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Report | Print
Feb 10, 2023 -

BMW of Salem responded

Hello, thank you for the kind comment in regards to the level of service provided by our team. We were sorry to discover the part you needed was not available for us to order, and hope that you will understand this was out of our hands. In the future, we hope to have the opportunity to work with you further.

February 09, 2023

Was treated with respect and kindness from everyone at BMW of Salem. They were quick and prioritized my car because I was hanging around their office. More

by kate.taylor13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
Report | Print
Feb 09, 2023 -

BMW of Salem responded

Hi Kate, thank you for hanging around with us while your vehicle was serviced. We are happy to have worked efficiently and to get you back on the road as quickly as possible. Until your next appointment, safe travels!

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