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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews

445 Reviews of BMW of Salem - Service Center

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March 27, 2023

Highly recommend always on time and calls to tell me what is going on takes good care of customers More

by Kefrasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Mar 29, 2023 -

BMW of Salem responded

Thank you for returning to BMW of Salem, Kefrasia. It is always a pleasure having a familiar face back in for service. Our team greatly appreciates the recommendation you have shared here, and we look forward to your next visit. Until then, safe travels.

March 26, 2023

This is a very nice dealership as well as a having a nice environment to do homework in More

by kelly
Recommend Dealer
Yes
Employees Worked With
joe gomez
Mar 27, 2023 -

BMW of Salem responded

It was a pleasure having you, Kelly! I'm pleased to see you were able to utilize our waiting area to complete some work of your own, and would like to thank you for this 5-star rating. Should any future automotive needs arise, please keep BMW of Salem top of mind!

March 24, 2023

Excellent service advisor experience with Jerry! Salem’s tech videos showcasing service recommendations is a huge value-add! More

by zachlittlefield@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Mar 27, 2023 -

BMW of Salem responded

Hey Zach, we are pleased to see you have found our new service video implementation to be valuable! Thank you for sharing this kind feedback and taking the time to recognize our team member, Jerry. We look forward to your next service here at BMW of Salem.

March 24, 2023

I trust the service department to take excellent care of my now 9 year old BMW X1. They keep me informed during the appointment as well as help me plan for the future. I can stay at the dealership while the More

by Pwrinkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

BMW of Salem responded

Thank you for continuing to bring your vehicle to our team at BMW of Salem. We are happy to know Aaron has continuously provided you with excellent experiences, and we look forward to continuing providing this high-level care for years to come.

March 21, 2023

Gerardo in service dept was extremely helpful and service for new tires went well and quickly. More

by dmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
Mar 22, 2023 -

BMW of Salem responded

Thank you for bringing your vehicle to our team at BMW of Salem for new tires! We are more than happy to have worked efficiently to get you back on the road in no-time. For any future automotive needs, please don't hesitate to reach out.

March 20, 2023

To make this short, coming in to diagnose my BMW was a breeze. Gerardo kept me in the loop and reassured me in what was going on with my vehicle and made me feel comfortable that I was getting the proper More

by adrian2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Reck
Mar 20, 2023 -

BMW of Salem responded

Adrian, ensuring you were informed and comfortable with the service performed by our team was a pleasure. Thank you for taking the time to share this review, we look forward to your next appointment here at aBMW of Salem!

March 19, 2023

They are friendly, knowledgeable, they are very willing to help you out with whatever you need. Their service is great I recommend Mr. Gary More

by Vexxed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

BMW of Salem responded

Providing quality and knowledgeable service is our pleasure! Thank you for choosing to bring your vehicles to our team at BMW of Salem. We hope to work with you again down the road.

March 19, 2023

Everyone in the service department was great. I especially liked the video inspection by the tech when the service was complete. More

by Jvandeusen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
Mar 20, 2023 -

BMW of Salem responded

We are pleased to see you found our video inspection to be helpful, and would like to taking you for taking the time to share this review of our team. Your business is greatly appreciated here at BMW of Salem.

March 15, 2023

Gary in the service center is always very helpful, I travel from Portland to Salem for my oil changes and its always worth the drive! thank you! More

by teresab3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

BMW of Salem responded

Hello Teresa, We're honored to be your go-to dealership when it comes to oil change services. Thank you for your wonderful feedback! Gary and our BMW of Salem team look forward to serving you again in the future.

March 03, 2023

Always great service when I called to get an appointment and then obviously when we’re there it is great service as well and very timely More

by zjm.052812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Petersen
Mar 06, 2023 -

BMW of Salem responded

Thank you for reaching out to our team for your vehicles maintenance needs. We are happy to have provided excellent service both over the phone and in-person. If there is anything to can do to help in the future, please don't hesitate to return to BMW of Salem.

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