BMW of Salem - Service Center

Well thought out. Easy to set up an appointment either old school or high tech. Loved the video of the car, getting to see what the tech sees. Winer did a great job Easy to set up an appointment either old school or high tech. Loved the video of the car, getting to see what the tech sees. Winer did a great job outlining what should be done next. More

Very easy process from the moment of making appointment to returning to pick up my car from service! to returning to pick up my car from service! More

Great experience. Easy to schedule. Work done in an appropriate time. Aaron and the team were amazing. Easy to schedule. Work done in an appropriate time. Aaron and the team were amazing. More

Very satisfied with all the work. 5 stars to Gerardo, video of undercarriage and wash.! 5 stars to Gerardo, video of undercarriage and wash.! More

Very attentive to our needs. We asked for a loaner car and they had one ready and waiting for us. Communication with the dealership during the service was outstanding. The ser We asked for a loaner car and they had one ready and waiting for us. Communication with the dealership during the service was outstanding. The service on the vehicle was finished in a timely manner. They even washed and vacuumed it. Very pleased with the service I received! More

Great staff and always takes care of me! Always recommend things I need or coming up appreciate it! Always recommend things I need or coming up appreciate it! More

Extremely professional atmosphere, I know my car will be well taken care of. I especially appreciated the inspection video. There’s a great team here. well taken care of. I especially appreciated the inspection video. There’s a great team here. More

Great advisor and tech and easy to schedule service appointments, clean and pleasant premises and quality work and inspection reports. appointments, clean and pleasant premises and quality work and inspection reports. More

The service advisor and team worked diligently to ensure the service required would resolve the concerns I had of my vehicle. I received follow up via phone after the emailed inspection link of recommended the service required would resolve the concerns I had of my vehicle. I received follow up via phone after the emailed inspection link of recommended services explaining the technician's evaluation. I am relieved and grateful. More

Content overall with the performed service. I was disappointed however that I got into my car and the TPM warning came up. This was not posted anywhere on the list of diagnosed problems nor was I was disappointed however that I got into my car and the TPM warning came up. This was not posted anywhere on the list of diagnosed problems nor was it remedied. More