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BMW of Salem - Service Center

Salem, OR

4.8
445 Reviews
Call Service Center (971) 701-2709

445 Reviews of BMW of Salem - Service Center

Sort by
May 08, 2023

Everyone is pleasant and professional. Service was able to squeeze my in within minutes of my call. Big thank you to Joe is service. More

by Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
Report | Print
May 19, 2023 -

BMW of Salem responded

Thank you for bringing your vehicle to our team at BMW of Salem. We are happy to have fit you in within a timely manner, while still upholding a level of pleasantry and professionalism. We will be sure to share your thanks with our team member, Joe, and hope to be working with you again in the future.

May 05, 2023

My service advisor Gary Glaze was great! Nothing to complain about at all. Kept me informed all the way. More

by si_blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

BMW of Salem responded

Thank you for not only bringing your business to our team at BMW of Salem, but also for taking the time to review your experience. We are more than happy to read Gary provided excellent service and will be sure to pass along your kind message.

May 04, 2023

We mada an an appointment and got in right away. We enjoy going to the BMW of Salem. Joe was excellent and took good care of us. More

by zeekmarylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
May 04, 2023 -

BMW of Salem responded

Hey Zeek, thank you for making an appointment with our team at BMW of Salem! Knowing our team member, Joe, was able to provide you with an excellent experience truly makes our day. We hope to be working with you again down the road.

April 30, 2023

Ill do the multiple choice and pick stars. don't do revues. not sure who i was in contact with .but 5 stars to the 4 people who helped. More

by leoray336
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

BMW of Salem responded

Hey Leo, thank you for taking the time to rate your experience with our team at BMW of Salem. We are happy to know each team member you spoke with provided excellent service. For any future maintenance needs, please continue to keep our team in mind.

April 29, 2023

I’ve been pleased with BMW of Salem service on my 2004 330 Ci for more than a decade and have recommended them to my friends. More

by JIMSCHNACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

BMW of Salem responded

Hey Jim, it was great to have you back in for service here at BMW of Salem! As always, it was a pleasure having the opportunity to work with you, and we will be looking forward to your next visit.

April 28, 2023

The staff are always responsive and professional. I’ve not had a bad experiences with anyone. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gomez
Report | Print
May 01, 2023 -

BMW of Salem responded

Kevin, we are happy to know you have enjoyed the experience you have had with each of our team members. We are happy to provide responsive and professional service, and hope to have you back at BMW of Salem down the road.

April 26, 2023

Outstanding service delivered in a timely and informed way. The cost was reasonable for a BMW M2 Competition. More

by chiodoga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez in service, Michelle Hansen in sales
Report | Print
Apr 27, 2023 -

BMW of Salem responded

Thank you for bringing your vehicle in for service! The team here at BMW of Salem is more than happy to have provided you with timely and informative service. For any future maintenance needs, please continue to keep us in mind.

April 25, 2023

The service department was able to get me in and out quickly and back on my way. More

by Zerodb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
Report | Print
Apr 26, 2023 -

BMW of Salem responded

Thank you for bringing your vehicle to BMW of Salem for service! We are happy to have gotten you back on the road in no time, and hope you will keep us in mind for any future due services.

April 24, 2023

Some places just have it, y’know? Chase, the manager of the service department, seems to make sure this place doesn’t just have it, but keeps it. Can’t recommend them highly enough, w More

by Care
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kemmerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isay Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Wright, Jose Sanchez, Danielle Goldman
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Apr 26, 2023 -

BMW of Salem responded

Thank you for taking the time to recommend our team. We are happy to continuously provide high-quality customer care and vehicle maintenance. Until your next due service, enjoy the road!

April 22, 2023

Efficient and friendly check in. We went to lunch and they updated us on progress. Service completed in a professional and timely manner. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

BMW of Salem responded

Thank you for bringing your vehicle to our team at BMW of Salem for service! We are pleased to know you were able to enjoy lunch during your wait, and look forward to continuing to provide you and your vehicle with professional care upon its next due service. Until then, safe travels.

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