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BMW of Salem

Salem, OR

4.8
668 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 668 reviews

August 17, 2023

They always are looking out for what’s best for the customer and that’s something I really appreciate More

by alexlemus3200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

BMW of Salem responded

Hi there, Our team always strives to provide excellent service, and we are happy to know you received that during your recent visit. Thank you for your 5-star review. See you again next time at BMW of Salem.

August 12, 2023

They went above and beyond trying to resolve an issue for me and did not charge me inappropriately. More

by Kdeering32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

BMW of Salem responded

Hello, Our team is dedicated to going above and beyond for our customers. It makes us happy to know our standards of service were met at your recent visit. We appreciate your wonderful review and look forward to serving you again down the road here at BMW of Salem!

August 12, 2023

Very responsive, knowledgeable and good prices. Checked up with me often. I would highly recommend. More

by alstahl66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kemmerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

BMW of Salem responded

We are honored to have earned your recommendation. Thank you for your amazing feedback! We can't wait to serve you again at BMW of Salem.

August 11, 2023

HAD 930 APPT. WAS THERE BY 920 WAS NOT READY UNTILL 130 PM. 4HRS FOR FRONT END ALLIGHMENT SEEMS LIKE A 2 HR JOB More

by albejensen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

BMW of Salem responded

Hello Albe, I regret to see the wait time you experienced during your recent service despite having made an appointment. I can assure you this is not the experience we hope to provide and hope you will allow our team the opportunity to regain your full confidence in the near future. Should you wish to discuss further, please reach out to me directly. I would be happy to speak with you. 971-273-4377 Chase Petersen Service Manager

August 10, 2023

They were professional, courteous, timely. Honored my appointment time slot. Our Z4 was taken in for diagnosis on time and video by technician was well done, showing what the issue eas with o More

by mksessions
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

BMW of Salem responded

We greatly appreciate the kind review you have shared for our service team, and couldn't be happier to read our support of BMWCCA brought you to us. It is always a pleasure to find when we share values with our customers. Looking ahead, the team here at BMW of Salem hopes to get the opportunity to serve you again.

August 08, 2023

As a dealership in BMW in Salem is service oriented he creates a great customer experience. The service department is the best service department I have dealt with in the last 40 years it is because of t More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Summerfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

BMW of Salem responded

Thank you for taking the time to share your story, Mike! We couldn't be more pleased to read that it is because of the level of care our team has provided that you chose to make your next BMW purchase right here at BMW of Salem. Working with you is a pleasure and we look forward to many more opportunities to do so down the road.

August 03, 2023

Excellent Service Department courteous on time and very professional. Service advisor advisor did an excellent job! More

by RJ.cityinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

BMW of Salem responded

Hello RJ, Our service team greatly appreciates you taking the time to share this positive feedback in reagards to your vehicles recent service here at BMW of Salem. We are happy to have provided quality and efficient work. For any future needs, please continue to keep us in mind.

July 31, 2023

Your service advisor (Gary Glaze) was knowledgeable and courteous. I came in without an appointment for a problem my wife had just discovered in her 528iX, and Gary accommodated me. The service techs did a More

by m.loring5332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

BMW of Salem responded

Thank you for choosing to stop in to our service center here at BMW of Salem to address the concern you had with your vehicle. We are happy to have fit you in and got you back on the road as efficiently as possible. For any future needs, please don't hesitate to reach back out, we are here to help.

July 28, 2023

My first time with my BMW 2003 Z4 roadster. They checked the concerns I had and suggested how they would take care of what they found. Quoted prices and made a video of what they inspected so More

by jstechelin0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

BMW of Salem responded

Thank you for trusting our team at BMW of Salem to assist with the concerns you had for your 2003 Z4 Roadster. We are happy to have provided a thorough and trustworthy assessment. If there is anything further our team can do to help, please don't hesitate to reach out.

July 24, 2023

A very professional dealership that makes a very good effort to accommodate its loyal customers. More

by simpss01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

BMW of Salem responded

We'd like to thank you for being one of those loyal customers! Providing professional and quality service is our pleasure, and we look forward to having you back at BMW of Salem for any future needs.

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