Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

BMW of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.8
668 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
Contact Dealership
View Awards

1151 Van Ness Ave NE

Salem, OR

97301

Directions

By Type

Showing 668 reviews

October 25, 2023

My service manager was professional and assisted in my additional requests. People like feeling valued and my service person did just that More

by Toddgescher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Kilgore
Report | Print
Oct 26, 2023 -

BMW of Salem responded

Todd, we're delighted to know that our service manager at BMW of Salem made you feel valued. We appreciate your positive feedback and hope to work with you again down the road!

October 25, 2023

Austin took car of me and my car just like he said he would.ver happy. More

by Difreres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Kilgore
Report | Print
Oct 26, 2023 -

BMW of Salem responded

We are pleased to see you are happy with the level of care provided by our team member, Austin. Thank you again for choosing to work with us here at BMW of Salem, we hope to get the opportunity again in the future.

October 23, 2023

I am not a fan of BMW in general, their process of ownership but I am pleased with the dealership. More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

BMW of Salem responded

Hi Jay, while we are sorry to hear of you feelings towards BMW, we are happy to know you are satisfied with the level of care our team provided for you. Should any future needs arise, BMW of Salem is here for you!

October 23, 2023

Excellent service department. I have been pleased with the level of care and attention to detail from them. More

by ptk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

BMW of Salem responded

We're glad to know you've been pleased with the service department here at BMW of Salem. Our team always strives for attention to detail and top-notch care! Thank you for taking the time to share your experience.

October 23, 2023

The service department is friendly and efficient. There is no pressure to buy something I don't need. More

by beemerdriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

BMW of Salem responded

We're glad to know you had a positive experience with our service department at BMW of Salem. We always aim for friendly, efficient and pressure-free services and couldn't be happier to see we achieved this during your visit. If there is anything further our team can do to assist you in the future please don't hesitate to reach out.

October 22, 2023

Great job, quick service, friendly staff easy to schedule nice waiting area clean and inviting More

by nicole.beck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

BMW of Salem responded

Nicole, thank you for bringing your vehicle in for service with our team at BMW of Salem. Providing you with a clean, inviting and quality experience was our pleasure.

October 17, 2023

Great service experience on my Z4. Work was done well and quickly. Thank you Salem BMW! More

by Steve
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

BMW of Salem responded

Thank you as well, Steve! Our team was happy to get the opportunity to work with you and we hope to provide quality and quick service to you again down the road.

October 14, 2023

So far, it’s been great. Problem solved and what more can one ask for. More

by Lwooda4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Kilgore
Report | Print
Oct 16, 2023 -

BMW of Salem responded

Thank you for bringing your vehicle to our team at BMW of Salem! Our team is always happy to provide a great experience and is honored to have helped you find a solution. If there is anything further we can do to help, please don't hesitate to reach out again.

October 11, 2023

I've been getting my vehicles serviced here for over seven years now and the quality has been consistent and lately is better than ever. More

by hardway506144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

BMW of Salem responded

We're delighted to know that you've been with us for over seven years at BMW of Salem and are enjoying our service. We appreciate your loyalty and look forward to serving you in the future!

October 08, 2023

The staff are great and they did a good job on my car. I am just as bit disgusted at how they nickel and dime us charging a $2.95 fee for paperwork and the labor rates give me pause. I know that the mecha More

by BMW owner with reservations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Brye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

BMW of Salem responded

We appreciate your feedback and understand your concern in regards to the invoice you received for repairs made. I can assure you, we aim to provide value for our services, but we also realize that every detail matters when it comes to customer satisfaction. I'd be happy to discuss this further with you so we can address any reservations you may have. Please feel free to reach out at your convenience Chase Petersen - Service Manager - 971-273-4377

1
...
5
6
7
...
67