BMW of Salem

great sales service Brian Kimmerle was terrific - friendly, informative and attentive. He made the experience easy and pleasant rather than hard and grueling as buying a Brian Kimmerle was terrific - friendly, informative and attentive. He made the experience easy and pleasant rather than hard and grueling as buying a car often is. More

Tricky repair done to my specifications. My X5 4.8i had a tricky repair need that is very costly. The mechanics were up for an alternate repair method that cut the cost in half, and now is a My X5 4.8i had a tricky repair need that is very costly. The mechanics were up for an alternate repair method that cut the cost in half, and now is a serviceable part of the engine that can be redone later if needed even cheaper. Tim is always polite and respects my opinion on how to repair the car, I am very hands on and do most things myself, but when I can't, I will come here. The only disappointing thing I noticed is they didn't clean any of the parts before reinstalling them in the engine. And I'm not being overly critical here, they didn't even wipe them off. I was trying to keep cost down and they knew that so I understand, but still. More

Best customer service We will go no where else to buy our BMW’s. They have the Best customer service and make the process fast and easy! It’s worth the drive from Eugene! We will go no where else to buy our BMW’s. They have the Best customer service and make the process fast and easy! It’s worth the drive from Eugene! More

X3 Service Our service experience at BMW of Salem was very good overall. The courtesy wash was a bit sub-par and the labor rate is quite expensive but otherwise Our service experience at BMW of Salem was very good overall. The courtesy wash was a bit sub-par and the labor rate is quite expensive but otherwise it was a great job. More

Excellent service Gary in service is so helpful and always calls to let me know car is done even though I left it for the entire day. He also confirms if I need a ride Gary in service is so helpful and always calls to let me know car is done even though I left it for the entire day. He also confirms if I need a ride to and from work which is always on time. Excellent service department. More

Professional I always feel like they're professional, courteous, and don't worry they're talking advantage or misrepresenting anything. That's huge when dealing w I always feel like they're professional, courteous, and don't worry they're talking advantage or misrepresenting anything. That's huge when dealing with dealer service departments. More

Your team is great Perfect experience. Dropped off the X5, got a ride back to work. Got a call back and a ride when it was ready. All timely. A++ Perfect experience. Dropped off the X5, got a ride back to work. Got a call back and a ride when it was ready. All timely. A++ More

Fraud and lier asian I'm Asian women I still buy 2012 750li used car salem bmw month a go but they didn't told me rear sunshade.break and almost flat rear tires even sunsh I'm Asian women I still buy 2012 750li used car salem bmw month a go but they didn't told me rear sunshade.break and almost flat rear tires even sunshade doesn't cover any warranty and bmw cost me $1500 even bmw salem say cannot fix for me so if need fix pay $1500 rear sunshade so If you Asian please do not buy the car him with sean ostler sales manager . They fraud team they know how to do legally fraud and Lying so if you buy used car salem bmw you must be bring your mechanic Please be careful More

Great buying experience, followed up by great service! Initially I thought the cost of my vehicle was a little high at Salem BMW. After researching more and looking across the U.S. I found that their price Initially I thought the cost of my vehicle was a little high at Salem BMW. After researching more and looking across the U.S. I found that their price was actually quite reasonable. That combined with the customer service I received made it a no brainer for me to purchase from Salem BMW. I went to BMW of Portland and received the worse customer service and treatment I have ever gotten from a car dealer. So I ended up going back to the Salem BMW. Salem is worth the trip to avoid Portland BMW. Sevice Dept. has also been great. I have them putting a Dinan package on my car as I am writing this. More

Maintenance made easy Great job getting me in and quickly and making it a pleasant all around experience. Wait was short and there is a nice waiting room with refreshments. Great job getting me in and quickly and making it a pleasant all around experience. Wait was short and there is a nice waiting room with refreshments. More