BMW of Salem

Great Sales Experience Had a year-end sales experience at BMW of Salem that was first rate. The staff was knowledgable, attentive, professional, and above all transparent t Had a year-end sales experience at BMW of Salem that was first rate. The staff was knowledgable, attentive, professional, and above all transparent throughout the entire process. High marks to everyone involved in making the process so enjoyable. More

New Tires Always satisfied here. They got me in last minute, had my tires in stock, and the price was competitive! They were quick and I was on my way again! Ku Always satisfied here. They got me in last minute, had my tires in stock, and the price was competitive! They were quick and I was on my way again! Kudos!! More

Great Experience with BMW of Salem Craig graciously showed us the car. He parked it close to the building so we didn't have to walk to the car lot. He was knowledgeable. I felt no press Craig graciously showed us the car. He parked it close to the building so we didn't have to walk to the car lot. He was knowledgeable. I felt no pressure. Transaction was straightforward; no time wasted. It was also a pleasure to deal with the finance guy, Dan. He even came by when we picked up the car. They all stayed late for us as we made the decision to buy at the very end of the day. Other employees who didn't deal with us were friendly, too. Even opened the door for us. Nice showroom btw! Thanks! Ron Vallejo More

My recent visit Gary Glaze was very helpful and knowledgeable. Generally, I am very happy with the staff at the local dealership in Salem, especially the supervisor C Gary Glaze was very helpful and knowledgeable. Generally, I am very happy with the staff at the local dealership in Salem, especially the supervisor Chris Wright.. More

Another Great Service Experience at BMW of Salem Tim at BMW of Salem is professional, thorough and his follow up is timely. The service technicians do great work and stand behind what they do! Thanks Tim at BMW of Salem is professional, thorough and his follow up is timely. The service technicians do great work and stand behind what they do! Thanks again for great service! More

Expert service Kenzie Thompson did a great job. She always goes the extra mile for me and our family. I know she will get to the bottom of any problem and get it f Kenzie Thompson did a great job. She always goes the extra mile for me and our family. I know she will get to the bottom of any problem and get it fixed. More

Nathan is awesome! We originally went to BMW to get my Mini Cooper's oil changed but while we were waiting Nathan came up to us and started talking about good cars that We originally went to BMW to get my Mini Cooper's oil changed but while we were waiting Nathan came up to us and started talking about good cars that were on the lot. He showed an Infinity that was at a very good price and showed us why it was a good car for us and we decided to get it. Nathan gave us an amazing experience at BMW and he was very friendly and helpful. More

Battery died. I called BMW of Salem, told the service department I needed to have the battery replaced. They had my car ready the next day before noon. They recomme I called BMW of Salem, told the service department I needed to have the battery replaced. They had my car ready the next day before noon. They recommended a tow company who would deliver my car to them on Thursday. The tow company was not able to arrive at my address till 5:45pm. The driver assured me that my car would be safe in their care and would take my car to the dealer and leave it for Friday morning. The service department came to work Friday they started to work on my car. I received a coupon in the mail on Thursday from Salem BMW saying i f i would donate to the food drive they would give me a discount on the next service. When i picked up my car i was given another coupon for a rebate on the battery the dealership installed from the service department. I was very pleased to get my car back and save some money. I would recommend Salem BMW to my friends and any one who ask"s where do i get such excellent service? Thanks. Gary, Salem BMW! More

Amazing! Nathan Brazil helped us get our car and it couldn’t have been a better experience! He knew a lot about the car and he made sure it was a good deal. We Nathan Brazil helped us get our car and it couldn’t have been a better experience! He knew a lot about the car and he made sure it was a good deal. We love BMW of Salem and we have now gotten both of our cars from there! More

Routine service with a smile! I recently had my car in for service. The service department is your shining star. Gary is so kind and knowledgeable. He’s always willing and ready to I recently had my car in for service. The service department is your shining star. Gary is so kind and knowledgeable. He’s always willing and ready to help when I come in (and he remembers my name). What more can I say. I appreciate that I normally see the same staff. That says a lot about a business. In addition, Kenzie is a gem. Again, she is kind and knowledgeable. She knows how to deal with all types of customers and always leaves you with a smile. More