BMW of Salem

A great service experience Kenzie was great! She showed me how to use something in my car I hadn't been able to figure out. And she pointed me to where I could make a couple c Kenzie was great! She showed me how to use something in my car I hadn't been able to figure out. And she pointed me to where I could make a couple calls while I waited. Coffee, WiFi and and a place to make calls, everything I needed to keep working. Kenzie kept me up-to-date with texts and notes while I was on the phone. The three hours flew by and they were finished before I finished my calls. I'd purchased my used Z4 at this dealership a year earlier with a service package, just in case. And had wondered if that was a good idea as I'd had no trouble with it. But it was great peace of mind and I was very pleasantly surprised that all the work was covered, no charge at all. very nice. More

Great experience.. I recently had my BMW X-3 serviced at the Salem dealership...I worked with Tim and was pleased with his review of what service was to be performed on I recently had my BMW X-3 serviced at the Salem dealership...I worked with Tim and was pleased with his review of what service was to be performed on my vehicle....I waited for my vehicle in a comfortable waiting area and visited with the salesman that sold me the car....Jon Duncan. The time passed very quickly...I look forward to my next visit for service.... More

Great service! I called to schedule service and they got me in right away. The check-in was quick and they gave me a brand new car for a loaner while it was in the s I called to schedule service and they got me in right away. The check-in was quick and they gave me a brand new car for a loaner while it was in the shop. Aaron was fantastic and it was a good experience! More

high class and convenient service . customer service rep really knew my car, answered my questions thoroughly, and provided thoughtful recommendations. He was helpful without be sale . customer service rep really knew my car, answered my questions thoroughly, and provided thoughtful recommendations. He was helpful without be salesy. Thank you for a positive experience! More

Always a pleasure to visit and buy. We drive from Welches Or . because or great sales staff,great prices and good selection of new BMW vehicles. The Internet site is very user friendly. . because or great sales staff,great prices and good selection of new BMW vehicles. The Internet site is very user friendly. More

Great service Gary shepherd the whole experience. All I had to do was drop off the car and the repair was done in the time frame promised Gary shepherd the whole experience. All I had to do was drop off the car and the repair was done in the time frame promised More

Always happy with this dealership I appreciate the straightforward non condescending communication. Work and service were timely. Waiting area pleasant. I have used this dealership I appreciate the straightforward non condescending communication. Work and service were timely. Waiting area pleasant. I have used this dealership for the last several years for this reason. More

Best detail ever! My BMW X1 looks brand new! The team at Salem BMW did a great job. I’d highly recommend them for your auto detailing needs. My BMW X1 looks brand new! The team at Salem BMW did a great job. I’d highly recommend them for your auto detailing needs. More

First timer Don't typically drive BMW's and not your typical owner. Kenzie was great from the first phone call to the pick up. I definitely felt like they treat Don't typically drive BMW's and not your typical owner. Kenzie was great from the first phone call to the pick up. I definitely felt like they treat all their customers with appreciation and gratitude. More

A great car buying experience in Salem One of the best experiences in test driving, and working through the buying process. Loved working with both Jim and Craig, and Jeffrey at the end. Th One of the best experiences in test driving, and working through the buying process. Loved working with both Jim and Craig, and Jeffrey at the end. Thanks everyone for your courtesy and professionalism! More