Back

BMW of Salem

Salem, OR

4.8
668 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
Contact Dealership

1151 Van Ness Ave NE

Salem, OR

97301

Directions

By Type

Showing 668 reviews

June 09, 2022

Great experience! I purchased my car at a dealership in Portland, but chose Salem for service for convenience. I will be back! I had a fantastic experience from the mo More

by Votegirod
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlie Menzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

BMW of Salem responded

Hello, It's our pleasure to have provided you a thoroughly fantastic visit at BMW of Salem. Thank you for trusting us with your vehicle's care. Travel safe and we'll see you again next visit.

June 07, 2022

Honest and fair pricing. Great staff! Thank you for helping me out so many times. More

by azulwolf07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlie Menzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Goldman
Jun 07, 2022 -

BMW of Salem responded

Hello, Thank you for continuing to trust us with your business! It's our sincerest pleasure to provide fair and honest assistance to our amazing BMW of Salem guests. Please drive safe, enjoy the road and visit us again whenever we can be of help with anything you may need.

June 06, 2022

Very courteous and knowledgeable staff. They get me in and out for an oil change, every time. I appreciate that they value my time. More

by ian.fernandez76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gomez
Jun 07, 2022 -

BMW of Salem responded

Hello Ian, We understand your time is important, and it's our pleasure to help get you quickly and safely back on the road. Thank you very much for trusting BMW of Salem with your vehicle's care and leaving the team thoughtful feedback. Travel safe and we'll see you again next service.

June 04, 2022

BMW is a best place for fix your car, it has a good service and a pleasant atmosphere. More

by Gabriel.l2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

BMW of Salem responded

Hello Gabriel, Thank you for your business and thoughtful feedback. It's our pleasure to help care for your car at BMW of Salem and we look forward to your next service.

June 01, 2022

The problem with my car was not easy to find, but in the end they managed to solve the issue. More

by youngatart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

BMW of Salem responded

Hello, We sincerely appreciate your patience as we worked to help get you back on the road. Thank you very much for your compliments and trust in our team to care for your vehicle. Travel safe and please come back to see us again at BMW of Salem whenever we can be of service.

May 29, 2022

Service department is very good. They keep you updated on the progress of your car during service. The waiting lobby is clean, comfortable and bed has good complimentary snacks and d More

by DV737capt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Jun 01, 2022 -

BMW of Salem responded

Hello, We are delighted to hear you found our waiting area clean and comfortable, and it is our pleasure to keep guests updated on the status of their vehicle. Thank you for trusting BMW of Salem to care for your car and taking the time to compliment your visit. Travel safe and visit us again whenever we can be of service.

May 26, 2022

As always The best service staff and top quality work every time. I would not consider going anywhere else for my service needs. More

by sean.ostler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Kellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

BMW of Salem responded

Hi Sean, As always, it's our pleasure to be of service in helping to care for your vehicle. We love hearing our commitment to providing guests exceptional assistance and top-quality work has been met throughout your visits and look forward to seeing you again next time at BMW of Salem.

May 25, 2022

Would recommend that if a “hand wash” is offered the wheels be a part of this service. This was my only disappointment. I rewashed and shouldn’t needed too. More

by cwc973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 27, 2022 -

BMW of Salem responded

Hello, Thank you for your business and constructive feedback. We’re always working to improve services provided to our valued guests. We will be sure to take your suggestion into consideration, and I sincerely apologize for your disappointment. If you would like to speak with me further about this matter or offer any other suggestions, please reach out to me at the number below. Chase Petersen Service Manager 971-273-4377

May 24, 2022

Great service advisor and technician, repair done on time and having a loaner was a great help. More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Summerfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

BMW of Salem responded

Hello DM, Thank you very much for trusting us with your car's care. We want our guests to enjoy timely, first-class service whenever they visit and it's nice to hear we met that commitment. Travel safe and please let us know whenever we can be of assistance again at BMW of Salem.

May 23, 2022

Kept us informed while waiting on delivery. Good instruction on car. Entire dealership very friendly. More

by suepowell123
Recommend Dealer
Yes
Employees Worked With
Brian Kemmerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

BMW of Salem responded

Hello Sue, Thank you very much for visiting us and leaving the thoughtful review of your experience. We're thrilled to hear you enjoyed informative and friendly assistance from the team. Your business is sincerely valued and we wish you many safe adventures ahead. Please let us know whenever we can be of assistance at BMW of Salem with anything you may need down the road.

...
36
...