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BMW of Salem

Salem, OR

4.8
668 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 668 reviews

July 28, 2022

I have been buying vehicles at this dealership since 2003. Staff has always been friendly and informative. Service department is exceptionally and complete repairs on time. More

by memerson49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gomez , Chase Petersen, Christopher Wright, James Manheimer, Danielle Goldman
Jul 29, 2022 -

BMW of Salem responded

Hello! It is great to have you as a valued and returning customer here at BMW of Salem. Our Service and Sales Teams are always glad to offer you friendly and informative interactions, as well as exceptional care. We look forward to working with you again for your automotive needs.

July 27, 2022

I couldn't be happier about my experience here. My M550 has the AC recharge completed faster than anticipated, and had a great wash done with the service as well. I was kept in the loop every step More

by Jcurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

BMW of Salem responded

Thank you for these kind praises of our Service Team! It is always a pleasure to provide our customers with happy experiences and great work. We hope to work with you again.

July 26, 2022

Joe my advisor was excellent. kept me informed and updated.. everything was done and ready on time. Car was washed :) More

by SoCalSurf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe 5 stars
Jul 26, 2022 -

BMW of Salem responded

Thank you for sharing your experience with our team member, Joey. We are pleased to know he provided quality service and returned your vehicle to you in tip-top shape! If there is anything we can do to assist in the future, please don't hesitate to reach out.

July 25, 2022

Very pleased with the work provided. Had to order a part and provided me with a loaner for two weeks until it came in. More

by carrolltweed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

BMW of Salem responded

Hi Carrol, thank you for your patience as our team worked to get this part for your vehicles repairs. We are pleased to see you appreciated our loaner vehicle and hope to have you back at BMW of Salem should any future needs arise.

July 25, 2022

We've been to BMW of Salem a number of times and service was ok. However, this last time we worked with Gary Glaze and it was a much better experience. More

by tvc15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

BMW of Salem responded

Thank you for sharing your experience with Gary. Our team is pleased to see your experiences have continued to get better here at BMW of Salem. In the future, please keep Gary and the rest of our team in mind. Until then, drive safe!

July 23, 2022

This is my “home” dealership. Service always answers my questions and concerns in friendly and professional manner. More

by 2edndi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Timothy Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

BMW of Salem responded

Thank you for choosing BMW of Salem as your home. Our team is happy to have earned your business and we look forward to having you back in the near future.

July 22, 2022

Best service department around. I live within 10 miles of two other BMW dealerships and choose to drive 40 miles to have BMW Salem care for my two X5s. I will always go back to BMW More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Thompson was awesome when she was there!, Christopher Wright
Jul 22, 2022 -

BMW of Salem responded

Thank you for your loyalty, D. Our team couldn't be happier to know we have earned your business. We are already looking forward to your next service.

July 21, 2022

The service department is organized and professional. The dealership offers nutritious snack, hot and cold drinks. It is also light and clean. More

by bedlam5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 22, 2022 -

BMW of Salem responded

Thank you for bringing your vehicle to BMW of Salem for service. We are pleased to see you enjoyed the amenities available during your wait time. If there is anything we can help with in the future, please don't hesitate to reach out.

July 21, 2022

The service area at BMW Salem is awesome. The staff are friendly and knowledgeable and they’re always willing to step forward to help you have a great experience. I live 60 miles away and the More

by XMDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe - service department.
Jul 22, 2022 -

BMW of Salem responded

Thank you for making the trip over to BMW of Salem for service. Our team truly appreciates your business. Until next time, travel safe!

July 21, 2022

You were most helpful in taking care of our problem and made us feel good while we waited More

by bdbgolf
Recommend Dealer
Yes
Employees Worked With
Female in service office who took care of us was the best
Jul 22, 2022 -

BMW of Salem responded

Assisting you was our pleasure! Thank you for taking the time to share this kind feedback. We look forward to having you back at BMW of Salem in the future.

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