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BMW of Salem

Salem, OR

4.8
668 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 668 reviews

September 09, 2022

The customer service was excellent and Joe is the consummate professional. He pays attention to the needs of the client and gives you attention even when he is dealing with multiple people at the sam More

by Vivian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 13, 2022 -

BMW of Salem responded

Hi Vivian, thank you for sharing your experience with our team member, Joe! We are happy to know he was attentive and efficient. Our team at BMW of Salem is looking forward to your next visit.

September 08, 2022

Everyone at the Salem location are quite dedicated, and I can always count on my car being serviced to the highest standards available. The service department should be included as well. More

by Richard.craig1948
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Lopez
Sep 09, 2022 -

BMW of Salem responded

Hi Richard, we are pleased to know you feel like you can always count on our team to provide quality service. We are happy to have left this impression and look forward to continuing to provide this level of care during your future visits.

September 07, 2022

Best service in town friendly people to work with and really nice place to be Great customer service More

by ayalameno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Ostler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Summerfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Klink
Sep 09, 2022 -

BMW of Salem responded

Thank you for this recommendation, Ayala! We truly appreciate your kind comment and look forward to having you back at BMW of Salem down the road.

September 06, 2022

Gary in service is fantastic. Also the young lady who works in parts is great. More

by MARIONANDMILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlie Menzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

BMW of Salem responded

Hello - Thank you for coming to our team here at BMW of Salem for service. We are pleased to see you enjoyed your experience. Until your next visit, drive safe!

September 06, 2022

Fast friendly service. They made sure to follow through with the job and that it was complete. More

by roanapier041688
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

BMW of Salem responded

Hi Roan, thank you for sharing this kind review. Our team here at BMW of Salem is happy to have provided fast and friendly service.

September 02, 2022

This was a great experience and I was treated with respect the entire time! I would recommend to everyone! More

by Jessekinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ostler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

BMW of Salem responded

Jesse, thank you for your willingness to recommend the BMW of Salem team. We look forward to continuing to provide respectful service during your future visits.

August 31, 2022

I’m so thankful you honor the Life Time oil changes I had purchased from Lithia in Klamath Falls. Your service is always great and everyone is friendly and professional. More

by connieh115169
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

BMW of Salem responded

Hello - our team is happy to accept your Lithia Lifetime Oil Service! Assisting you was our pleasure and we hope to see you again soon.

August 27, 2022

Dan, my service advisor went way and beyond to get my car's coolant system fixed. I dropped in by the service center unexpectedly but he didn't budge to help me but offered me a lyft ride to twice and ma More

by Rohithumma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 31, 2022 -

BMW of Salem responded

Hello, Thank you for this kind review. Our team is pleased to know you received excellent and timely service. Please don't hesitate to drop in for any future needs. We are happy to assist you!

August 27, 2022

I worked with Joe Gomez and he was absolutely wonderful. Very kind and had my car for just one day and fixed a recall and figured out why a warning light was on in my car. He could have told anything and I More

by bguerrero529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
Aug 30, 2022 -

BMW of Salem responded

Hello. Thank you greatly for visiting us at BMW of Salem and for appreciating the way our Service Team delivers quality 5-star customer care. It's fantastic to know that our team successfully took care of your vehicle's recall and warning light. Thank you for your trust and we hope that you will continue to choose our services in the future.

August 23, 2022

There is nothing like a "smaller" dealership where one almost feels like family. This is it!! More

by rmgreenco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

BMW of Salem responded

Thank you for this short and sweet review. Our team couldn't be happier to see that you feel like a part of our family. We look forward to having you back at BMW of Salem again soon.

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