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BMW of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.8
669 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 669 reviews

December 11, 2023

Terrific Service Techs. Very interested in you and what your needs and concerns are. Even making sure my car was washed prior to my departure, Aaron did it himself. Amazing More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

BMW of Salem responded

Beth, we're delighted to know that our team at BMW of Salem was able to provide you with top-notch service and meet your needs. It's great hearing Aaron went the extra mile for you! Thank you for sharing your experience.

December 10, 2023

Pleasant environment, great service, helpful staff, thorough mechanics, inviting showroom, fresh hot coffee, comfortable waiting room. Left satisfied! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isay Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

BMW of Salem responded

Scott, we're happy to know you enjoyed several aspects of your visit here at BMW of Salem! We strive for a pleasant environment and top-notch service and it is great to know we achieved this during your time with us. Thank you for the positive feedback!

December 04, 2023

Excellent service, great people, appreciate their responsiveness and customer support. They take care of their customers. More

by Chaawk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Brye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

BMW of Salem responded

Thank you for taking the time to recognize the high-level of care we provide to our customers! Our BMW of Salem team was happy to have provided you with excellent service and we hope to get the opportunity to do so again in the future. Until then, safe travels!

December 04, 2023

Great service has been hit or miss the past several years. My most recent service was 1 of the best, and Aaron was constantly in communication with me. More

by LADYOFFIRE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

BMW of Salem responded

We're glad to know that your recent service experience with Aaron was a positive one. We appreciate the feedback and we'll continue working hard to provide consistent, top-notch service for you in the future. If there's anything else you'd like us to address or improve on, please don't hesitate to reach out directly. Thank you, Chase Petersen - Service Manager - 971-273-4377

November 30, 2023

Think Aaron was great. Waiting area could use improvements. Choices of beverage are a nice touch. More

by Ccman976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

BMW of Salem responded

Thank you for leaving us your feedback about your experience at BMW of Salem. We are glad to hear that Aaron was helpful and that you enjoyed our beverages. Our team hopes to see you again for your next service.

November 29, 2023

They are very knowledgeable and helpful and really care about the service your car receives. More

by RHUGGINS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

BMW of Salem responded

Thank you for taking the time to recognize the high-level of care our team provides to both our customers and their vehicles. Providing helpful and knowledgeable care is always our pleasure and we hope to do so for you again in the future.

November 29, 2023

Great service and customer attention, but I would suggest to provide a better check-in experience, and a better waiting zone accommodations. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stiefel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

BMW of Salem responded

Thank your for the honest feedback. We're glad to know you appreciated our service at BMW of Salem. Your suggestions regarding check-in and waiting area improvements are noted, as we continually strive to enhance our customer experience. If you wish to discuss in further detail, I would be happy to speak with you. Chase Petersen - Service Manager - 971-273-4377

November 28, 2023

Aaron is an awesome guy. Very clear about what the process was going to be. Thank you! More

by itsme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

BMW of Salem responded

We appreciate you choosing to work with our team here at BMW of Salem and are pleased to know our team member, Aaron, provided you with exceptional service. If there is anything further our team can do to help, please don't hesitate to reach out.

November 24, 2023

Ryan Rush is amazing! Helped me through out the whole buying experience journey of buying my dream car. More

by Dior Saliev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

BMW of Salem responded

Dior, it's fantastic to know that Ryan was able to assist you in purchasing your dream car at BMW of Salem. We hope to see you again later down the road. Until then, enjoy your new ride!

November 21, 2023

They treat you very well and listen to your needs and are very knowledgeable with there ars More

by sctruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Kilgore
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Nov 22, 2023 -

BMW of Salem responded

Our BMW of Salem team was more than happy to listen and assist you! Thank you for leaving such a great review and for choosing us. We hope to see you again for your next service. Travel safe!

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