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BMW of Salem

Salem, OR

4.8
668 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 668 reviews

November 01, 2022

Great customer care. They listen first, give you options, and show you vehicles that would fit your needs and meet your requirements. I am enjoying my car and even receiv More

by X3 driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isay Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Klink
Nov 03, 2022 -

BMW of Salem responded

Hello, thank you for coming to BMW of Salem to shop for your new vehicle! Our team is always happy to ensure we help our customers find a great fit. Please don't hesitate to return for any future needs.

October 31, 2022

The service department is always prompt and polite. My car is well taken care of and always returned to me washed. More

by Dmcminds2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

BMW of Salem responded

Thank you for continuing to choose BMW of Salem. Our team is happy to continuously provide you with prompt. polite and quality service! We look forward to your next visit.

October 31, 2022

Great Staff! Gary is a Fantastic Service advisor Always timely, quick to respond to any questions. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

BMW of Salem responded

Hi James, thank you for returning to BMW of Salem. Gary, and the rest of our team, are happy to have the opportunity to continue working with you. We look forward to providing timely and helpful service at you next visit.

October 26, 2022

Staff and accommodations in waiting area were superb, thank you! Will be happy to recommend to others. More

by Kmmcbryde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall who I worked with
Oct 26, 2022 -

BMW of Salem responded

Thank you for your kind review and recommendation! Your comments have been shared with our entire team at BMW of Salem! Hope to serve you again soon.

October 26, 2022

I like working with you but it would be nice to get my vehicle back with the same amount of gas as I brought it in with. You want us to return the loaner with the same amount it would be nice to return th More

by carol.cory57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

BMW of Salem responded

Carol, We apologize for our discourtesy. Our team appreciates you holding us accountable and we have discussed this with the staff to ensure these mistakes do not happen again. Thank you. We appreciate and value your feedback.

October 24, 2022

Great service be everyone involved. The work took less time than expected. Wonderful people to work with. More

by Jkpd37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Klink
Oct 26, 2022 -

BMW of Salem responded

Thank you for taking the time to share your 5-star experience with us! We are grateful for your business!

October 20, 2022

Always have taken my cars into this service center and have been impressed every time. More

by lauragreggs2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlie Menzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Oct 21, 2022 -

BMW of Salem responded

Laura, thank you for choosing the BMW of Salem service center! Our team is always happy to provide great service and we look forward to your next visit.

October 19, 2022

Good scheduling service and I dropped my car off on time, they serviced it quicklyand it was done 1/2 hour before they Fahd it would be. Washed, done, out the door More

by thechrisfox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

BMW of Salem responded

Thank you for bringing your vehicle to BMW of Salem. Our team is happy to have gotten you back on the road as quickly as possible. We hope to have you back for any future needs.

October 16, 2022

Friendly service. Knowledgeable staff. Pleasant environment. Fantastic vehicles. Aaron Winer is a great advisor. I like!! More

by Heavyslayermetal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

BMW of Salem responded

Thank you for sharing this kind feedback. It was a pleasure having you at BMW of Salem. Our team is happy to have provided knowledgeable and friendly service, and we look forward to assisting you with any future automotive needs.

October 14, 2022

it was a very good experience. knowledgeable. thorough. and all that. clean and helpful people More

by leefarer
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez
Oct 14, 2022 -

BMW of Salem responded

Hello, thank you for sharing these kind comments following your visit. Our team is happy to have provided helpful and knowledgeable service.

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