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BMW of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.8
668 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 668 reviews

November 13, 2022

The service is always great and they are professional and a pleasure to deal with. More

by cdeister@pilotstrat.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
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Nov 14, 2022 -

BMW of Salem responded

Thank you for this kind feedback. Providing professional and enjoyable service is always our pleasure. We look forward to assisting with any future automotive needs here at BMW of Salem.

November 12, 2022

Joe was both professional and personable, and all work was completed in the time frame he promised. Very happy all around. More

by Heide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 14, 2022 -

BMW of Salem responded

Hi Heide, thank you for sharing your experience. Our team is happy to know Joe was personable, professional and timely. We look forward to having you back at BMW of Salem in the future.

November 10, 2022

Aaron winer is so personable, helpful and knowledgeable. You couldn’t have a better employee. More

by Lavender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron winer
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Nov 11, 2022 -

BMW of Salem responded

Hey Lavender, thank you for these kind words about our team member Aaron! We are happy to know he provided personable, helpful and knowledgeable service. Don't hesitate to return to BMW of Salem for any future needs.

November 10, 2022

No pressure on repair work needed. Facts given with logical information and estimate for cost More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2022 -

BMW of Salem responded

Hi Joey, thank you for bringing your vehicle to our team at BMW of Salem. We are happy to have provided you with a pressure-free service assessment. If there is anything we can do to help in the future, please don't hesitate to reach out.

November 09, 2022

Great experience. Professional treatment all the way. I was very pleased with the customer and maintenance service I received. More

by billas
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

BMW of Salem responded

Hey Bill, thank you fr sharing these kind words. Providing you with professional maintenance was our pleasure. Until your next visit, drive safely!

November 08, 2022

Very clean. Professional. Attentive friendly I was impressed with the staff member that helped me The work was done when they said it would be. More

by Karinajm11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
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Nov 09, 2022 -

BMW of Salem responded

Hi Karina, thank you for choosing our team at BMW of Salem. We are happy to have provided you with clean, professional and attentive service. Our team hopes to have the opportunity to work with you again down the road.

November 06, 2022

Good service. I feel car is safe and up to date on what is needed for good running condition. More

by nielsen48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

BMW of Salem responded

Thank you for bringing your vehicle to BMW of Salem for service. We are happy to have ensured your vehicle was up to date on all services and hope that you will consider returning for any future needs.

November 02, 2022

Happy with the service. Feel confident my car is safe and has all the correct maintenance and repairs done by professional and certified technicians. More

by nielsen48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2022 -

BMW of Salem responded

Hi Nielsen, thank you for sharing your confidence in our team. Having you as our customer is a pleasure, and we look forward to continuing to provide you with excellent care for years to come.

Nov 03, 2022 -

nielsen48 responded

Good service, professional technicians, feel confident my car is all it needs to be for safety and running smoothly.

November 02, 2022

Had a good experience with my car repair needs. Aaron was great! He was able to get a repair covered under warranty (which I thought should have been, but was initially denied), set up the use of a More

by us4hams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2022 -

BMW of Salem responded

Thank you for trusting our team to get your vehicle repaired and returned to you in a timely manner. We truly appreciate your patience and hope that you will keep BMW of Salem in mind for any future needs.

November 01, 2022

Detailing: Gave a 7 out of 10. Wax applied unevenly, looked down length of car and wax job appeared runny (streaky) down doors. Not noticeable from a short distance straight on. More

by Dianedenny2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe (Gonzalez?)
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Nov 03, 2022 -

BMW of Salem responded

Hi Diane, thank you for sharing honest feedback. While I'm sorry to see your recent detail was not what you had hoped for, I'm happy to know our team has worked with you to replace your side mirror. If there is anything further we can do to help please don't hesitate to reach out.

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