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BMW of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.8
668 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 668 reviews

November 25, 2022

Service dept was excellent. Aaron Winer showed tenacity in dealing with the warranty company and getting our repairs completed. More

by markrcarlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

BMW of Salem responded

Hi Mark, thank you for visiting our service team here at BMW of Salem. We are happy to have been as helpful and timely as possible. If there is anything we can do to help in the future, please don't hesitate to reach out.

November 24, 2022

Working with the sales team to the service team was seamless enjoyed the experience for a change More

by nchughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Lopez and Meaghan
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Nov 28, 2022 -

BMW of Salem responded

Thank you for sharing your experience with both our sales and service teams! Working with you was a pleasure and we look forward to your next visit here at BMW of Salem.

November 23, 2022

Everyone is amazing and friendly they treat you like family and explain everything with detail More

by ayalameno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Kellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Klink
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Nov 28, 2022 -

BMW of Salem responded

Thank you for this kind feedback! Our team is happy to treat each of our customers like family. We are happy to know you enjoyed your experience and hope to have you back at BMW of Salem for any future needs.

November 20, 2022

Joe was fabulous. Helped me understand and was great at communication during the process. I would highly recommend this dealership More

by watsoncynthia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 21, 2022 -

BMW of Salem responded

Hi Cynthia, thank you for your willingness to recommend our team at BMW of Salem. Working with you has been a pleasure and we will be sure to share you kind comments with Joe.

November 19, 2022

Best purchase experience . And by far the best service experience! The people are friendly and want to see you satisfied with your experience. More

by Faithfulinchrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jerry
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Nov 21, 2022 -

BMW of Salem responded

You couldn't be more accurate! Our team loves to see our customer having a great purchasing experience. We hope you are continuing to enjoy your new vehicle, and look forward to your next visit at BMW of Salem.

November 18, 2022

They were very knowledgeable on my BMW. Learned a lot about my car. Well worth the drive. More

by Ken0311lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

BMW of Salem responded

en, thank you for making the drive over to BMW of Salem. We are happy to know you found it to be worth while, and that our team was able to teach you more about your BMW. We hope you will consider returning to BMW of Salem for any future needs.

November 17, 2022

Joe was great helping me with my oil change! Great listener, friendly and straightforward. Great service. More

by Trevor Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
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Nov 18, 2022 -

BMW of Salem responded

Thank you for taking the time to leave us this review, Trevor! Joe is an asset to our team and will be pleased to have his efforts recognized. We appreciate you trusting our team here at BMW of Salem to service your vehicle.

November 17, 2022

As with any dealership, some good areas some not so good. The service dept seems to be a weak link. Think the mechanics are well trained, the front end seems to need direction. In the end all was good, just More

by Acemyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
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Nov 18, 2022 -

BMW of Salem responded

We appreciate you taking the time to leave us this feedback. We appreciate you choosing our team here at BMW of Salem to service your vehicle and we hope to make your next visit a 5-star experience.

November 16, 2022

I recently leased my second car from BMW of Salem and worked with Brian Kemmerle both times. Brian was great to work with- practical advice, and prompt and thorough communication. Jared Bicknell (Finance More

by JulieB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kemmerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Bicknell
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Nov 17, 2022 -

BMW of Salem responded

Julie, we truly appreciate the time you took to leave us this detailed review of your experience! Our team will be thrilled to hear that their efforts have been recognized and that they helped to make your visit fantastic. We appreciate you choosing BMW of Salem and we wish you safe travels until your next visit.

November 14, 2022

I was told to expect replacing brake pads on my rear wheels could take 2-3 hours. My car was ready in two hours. More

by ??????What’s a screen name?
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
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Nov 15, 2022 -

BMW of Salem responded

Hello, thank you for this great feedback. Our team is happy to have completed this service faster than expected. We look forward to assisting you with any future automotive needs.

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