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BMW of Salem

Salem, OR

4.8
668 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 668 reviews

February 06, 2023

The dealer ship is in Salem Oregon about 50 miles south of Portland in the Willamette Valley. More

by Elmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

BMW of Salem responded

Hi Elmer, thank you for this positive review! We are pleased to know our team provided you with 5-star care, and hope to have you back at BMW of Salem for any future automotive needs.

February 05, 2023

I have always been pleased with the personal and prompt service from BMW of Salem. Aaron kept me appraised of what needed to be done and there were no surprises. More

by DrRick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

BMW of Salem responded

Hello Dr. Rick, thank you for continuing to bring your vehicle to our team at BMW of Salem for service. We are always happy to remain personable and prompt, and look forward to your future maintenance appointments.

February 04, 2023

Went in for recall replacement, and the staff was very friendly and helpful! I was even offered a ride home if needed. Aaron was very nice and courteous! More

by Fennellr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

BMW of Salem responded

Thank you for bringing your vehicle to our team at BMW of Salem for service! We are more than happy to have made your visit as convenient as possible, and hope to have the opportunity to work with you again in the future.

February 02, 2023

Service department friendly and helpful. Service manager addressed my oil change preference and explained today’s process clearly. More

by Michaelbates44
Recommend Dealer
Yes
Employees Worked With
I don’t remember name
Feb 03, 2023 -

BMW of Salem responded

Hi Michael, thank you for bringing your vehicle to our team at BMW of Salem for service. We are happy to have addressed your questions and preferences! Our team looks forward to assisting you with any future maintenance needs.

February 01, 2023

I would recommend Joe or Gary for car service. On this visit for my oil change I had Joe who is nice and efficient. He let's you know how long it will be of a wait and gives updates as well as any More

by linzeez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
Feb 02, 2023 -

BMW of Salem responded

Thank you for bringing your vehicle to our team at BMW of Salem for maintenance. We are happy to know Joe and Gary have both shown you great service. Our team looks forward to assisting with any future automotive needs. Until then, safe travels.

January 31, 2023

The only thing that I would change would be a listing of the things that they checked. With a previous oil change, I received a listing with my bill. More

by cecatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry ?
Jan 31, 2023 -

BMW of Salem responded

Hello, We truly appreciate your feedback. We're happy to see you received 5-star service during your recent visit. This feedback will be passed along to our team. We look forward to serving you again down the road.

January 26, 2023

Service was as expected. Joe was friendly and informative. Ended up having to replace two tire which was unexpected and cost more than I wanted but it is what it is. Waiting More

by ScottM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 27, 2023 -

BMW of Salem responded

Scott, We truly appreciate your honest, positive feedback. It makes us happy to know you are safely back on the road with a few new tires. Thank you for allowing us to serve you. We will see you again next time.

January 26, 2023

Aaron in Service is my go-to for any of my BMW service needs. I always am heard and taken care of. Exceptional care! More

by CHATWITHVALERIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

BMW of Salem responded

Hi Valerie, Thank you for taking a moment to leave us with your positive feedback regarding your visit with Aaron! We are glad to know he is your go-to service advisor. We look forward to serving you again at BMW of Salem.

January 24, 2023

This was my first visit to your service department. Aaron thoroughly and efficiently walked me through the service process exceeding my expectations. Thank you. More

by bendcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

BMW of Salem responded

We appreciate your thoughtful feedback. Our BMW of Salem team is thrilled to hear Aaron exceeded your expectations! We hope to serve you again down the road.

January 22, 2023

Usual, great service, on time and seemingly thorough. Keep up the good work. Service coordinator did a great job. More

by Johnhseifert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez *****
Jan 23, 2023 -

BMW of Salem responded

Hi John, thank you for this excellent feedback. We are happy to know you found the maintenance performed by our team to be timely and thorough. We look forward to having you back at BMW of Salem for any future maintenance needs.

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