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BMW of Salem

Salem, OR

4.8
668 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 668 reviews

January 11, 2024

I have been going to BMW Salem since 2016. The service center advisors have always been knowledgeable, helpful and trustworthy, except for the advisor I had last year. I noticed he is no long More

by FirstBMWOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stiefel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

BMW of Salem responded

We're glad to know that our team at BMW of Salem has been able to consistently provide you with knowledgeable and helpful service. We'll be sure to pass your kind words along to Daniel! Thank you for sticking with us, we appreciate it!

January 03, 2024

We would gladly return for another vehicle purchase from BMW of Salem. Ames (our sales associate) was extremely knowledgeable, patient, and helpful throughout the whole process. We shopped around at half a More

by JPratt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wallace "Ames" Lay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

BMW of Salem responded

We're delighted to know that Ames and our team at BMW of Salem provided you with a top-notch car buying experience. We appreciate your kind words and recognition of our team's efforts to provide welcoming and informative care. Until your next visit, safe travels!

January 03, 2024

Great customer service and a great service department. I will continue to bring my cat there for service. More

by biged169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kemmerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

BMW of Salem responded

We're glad to know you've had a positive experience with our service department at BMW of Salem. We appreciate your trust in us for your car's needs and look forward to seeing you next time!

December 30, 2023

The service dept. at BMW of Salem is top notch. Aaron worked out all the details with the warranty coverage, and arranged for a loaner while my car was being serviced. More

by allanmair
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

BMW of Salem responded

We're glad to know that our service department at BMW of Salem was able to provide you with a top-notch experience. It's great that Aaron could help sort out the warranty details and arrange for a loaner car during your visit. Thank you for sharing!

December 23, 2023

The dealership was efficient and professional. My car was done when projected. Details were pointed out for our consideration. More

by krisebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Kilgore
Dec 26, 2023 -

BMW of Salem responded

Our BMW of Salem team was more than happy to help with your car and point out suggestions that will help you travel more safely! If you need any further car assistance, our team is here for you!

December 15, 2023

Service center is clean and would recomend. My service advisor was great and will request him in the future. More

by nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

BMW of Salem responded

Nathan, we're glad to know you had a positive experience at our service center and that you appreciated your advisor. We look forward to seeing you again at BMW of Salem. Happy holidays!

December 14, 2023

BMW of Salem always exceeds my expectations. I’m new to any type hybrid car like our 2023 330e we purchased, I’m challenged by the newest technology that BMW is famous for. Whether a call or p More

by vawan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Stiefel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

BMW of Salem responded

Vawan, we greatly appreciate you taking the time to write about the care you have received from our team both before and after your purchase! We are happy to help ensure you feel comfortable in your new 330e, and look forward to your next visit here at BMW of Salem.

December 13, 2023

Very helpful, professional and do a great job of explaining vehicle issues as well as associated costs. More

by fraziej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kemmerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Stiefel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

BMW of Salem responded

We appreciate your positive feedback! Our team at BMW of Salem always aims to provide professional service and clear communication about any vehicle issues, and we are hapy to see we accomplished this for you.. Thank you for the review and happy holidays!

December 11, 2023

Terrific Service Techs. Very interested in you and what your needs and concerns are. Even making sure my car was washed prior to my departure, Aaron did it himself. Amazing More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

BMW of Salem responded

Beth, we're delighted to know that our team at BMW of Salem was able to provide you with top-notch service and meet your needs. It's great hearing Aaron went the extra mile for you! Thank you for sharing your experience.

December 11, 2023

Gary and the service team are top notch. I appreciate the waiting area and complimentary car wash More

by gjatch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

BMW of Salem responded

Thank you for sharing these kinds thoughts about our team and facilities. Assisting with your service needs was our pleasure and we hope to have you back at BMW of Salem down the road. Until then, happy holidays.

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